The leading gaming company will install its SYNKROS Casino Management System in the luxury venture.
US.- Barona Resort & Casino announced an agreement with Konami to supply its facilities with the latest SYNKROS casino management system. Barona complex is focused on powering further customer benefits and services with Konami’s leading software in its 2,000 casino slots and 90 gaming tables.
Konami will help to expand the Barona legacy in California and personalised its customer service and player engagement with innovative technology. The gaming company will provide its True-Time Bonusing, Konetic Mobile Employee App, True-Time Offers Management and the newly revamped SYNKROS Table Management.
Chuck Hickey, vice president of slot operations at Barona Resort & Casino expressed: “The new tools and technology we have through SYNKROS support Barona’s robust portfolio of customer loyalty offerings and rewards initiatives—two areas which have been key to our leadership and success in a very competitive market. We had very high expectations for the SYNKROS installation and Konami delivered across the board. The Konami team and SYNKROS continue to exceed our expectations and further reinforce Barona’s long-term customer-centric values.”
“Barona has long been recognised for strong customer loyalty and so truly, it’s a pleasure to work alongside them in making these new SYNKROS benefits a tangible reality for patrons. They have an extraordinary team at Barona and this year’s SYNKROS launch marks an important moment in our continued partnership,” added Scott Richards, director systems sales for Konami.