DGOJ publishes responsible gaming progress

Under its Responsible Gaming Strategy, the DGOJ published the progress in two 2019-2020 work projects.

Spain.- The Spanish gambling regulator, the Dirección General de Ordenación del Juego (DGOJ), shared this week the progress in the Responsible Gaming Strategy. The regulator published the development of two of the projects corresponding to the Responsible Gaming Work Program 2019-2020, which can be read here (in Spanish).

“For the determination of their final content, the advice of the members of the Responsible Gaming Advisory Council (CAJR) has been received. In an initial phase, comments were requested from the members of the CAJR Section involved in each of the initiatives. Subsequently, and once the comments received were analysed and incorporated, the opinions of all the CAJR members were collected,” said the DGOJ.

DGOJ published new guidelines

The DGOJ recently published the final version of the “Guidelines for the drafting and content of the general clauses of the gaming contracts subject to state licensing, as well as various aspects to take into account in its application.” It did after a period of public information to which it subjected their first draft. Once analysed and after considering the appropriate multiple comments received, it launched.

This initiative is part of the general consumer protection in iGaming consideration. The participant assumes the consumer status through the contractual relationship that links him with a licenced gaming operator to market state-owned iGaming. This condition is constituted through an adhesion contract, written entirely by the operator. There’s no player intervention in it and his contractual freedom is limited to express or not the acceptance of its clauses. Therefore, it is mandatory to comply with all the clauses in case of acceptance.