The British gambling regulator has fined one land-based casino and agreed regulatory settlements with four others.
UK.- The British Gambling Commission has fined one land-based casino and reached regulatory settlements with four others over social responsibility and anti-money laundering failings.
The regulator has fined A&S Leisure Group, the operator of Napoleons Casinos, £377,340. It also issued the operator with a warning for breaching social responsibility rules.
It has also reached regulatory settlements with Shaftesbury Casino, Les Croupiers Casino in Cardiff and Birmingham’s Broadway Casino and Rainbow Casino.
Shaftesbury Casino and Clockfair Limited’s Broadway Casino will both pay £260,000 in regulatory settlements.
Rainbow Casino’s operator, Double Diamond Gaming, will pay £247,000 and Les Croupiers Casino in Cardiff will pay £202,500.
The regulator found that all five casinos had breached Social Responsibility Code provision 3.4.1, which requires licensees to implement customer interaction procedures in cases where behaviour indicates problem gambling.
The casinos were also found to have breached Licence Code provision 12.1.1 on anti-money laundering (AML) risk assessments.
The reprimands follow a review conducted in October 2019. Shaftesbury Casino was found to have allowed a customer to increase their debt limit twice and lose £219,788.52 between 2013 and 2019, with no responsible gambling interactions or affordability assessment.
As for AML, the casino performed only open source checks on a customer who deposited £2m and allowed a customer who deposited £631,520 to gamble without providing evidence of the source of their funds.
Clockfair failed to check evidence that a customer owned the business he claimed and allowed another customer to continue to gamble after learning that his business had lost more than £100,000 in the previous year.
At Double Diamond’s Rainbow Casino, a customer who failed to provide proof of funds saw their account suspended only after losing £46,000.
All five casinos have agreed to review and update social responsibility and AML policies. Double Diamond now only allows registered members to gamble at Rainbow Casino.