The UK Gambling Commission set new licence conditions for Casino 36 after its money laundering and social responsibility failures.
UK.- The UK Gambling Commission (UKGC) published on Thursday new licence conditions for Casino 36. Personal management licence holders must undertake extra training as part of a £300k penalty package for money laundering and social responsibility failures.
A UKGC investigation revealed the operator had failed to ensure adequate customer Enhanced Due Diligence (EDD), Source of Funds (SOF) and Source of Wealth (SOW) checks were carried out for 33 customers. Casino 36 also failed to ensure sufficient customer interaction was taking place when UK customers were potentially displaying signs of suffering gambling harm.
Richard Watson, Commission Executive Director, said: “As a result of Casino 36’s failings stolen money could have flowed unchecked through their casino and vulnerable customers were placed at risk of harm. This is simply not acceptable.
“Operators have to understand their customer base. This can only be achieved if they know their customers and ask the right questions to meet both their anti-money laundering and social responsibility obligations.”