Camelot fined by the UK Gambling Commission
The operator of the National Lottery has to pay a £300,000 (€356,157) fine for publishing inaccurate Lotto Millionaire Raffle results on its website.
UK.- The Gambling Commission has imposed a fine of £300,000 (€356,157) on Camelot, the operator of the National Lottery after the publication of inaccurate Lotto Millionaire Raffle results on the National Lottery website for an hour where over 100,000 people viewed them. This happened in 10 October 2015.
The commission’s probe found that Camelot had breached the terms of its operating license in two key respects: that processes and procedures were not fit for purpose and that players were misled.
“It is essential that the public can have confidence in how the National Lottery is run. Camelot’s failures on this occasion resulted in a significant number of National Lottery players being misled and so put at risk that public confidence,” said Sarah Gardner, Commission executive director. “When errors occur, it is essential that the interests of players are put first and we will not hesitate to use our enforcement powers to take the necessary action to make requirements clear and to deter the likelihood of future incidents.”
“We absolutely accept that we made a mistake in each of the cases and are very sorry that they happened. We therefore accept that license breaches occurred and, in the one case in which a financial penalty was imposed, have paid it,” expressed Daniel Dyball, head of policy and regulatory affairs at Camelot. “Public confidence in The National Lottery is of paramount importance and we believe our outstanding operational record over the last 22 years underlines how seriously we take our responsibilities to players.”