British Gambling Commission suspends BGO Entertainment licence

The Gambling Commission cited concerns about a failure to protect customers.
The Gambling Commission cited concerns about a failure to protect customers.

The British Gambling Commission has suspended the online gaming operator’s licence pending a review.

UK.- The Gambling Commission has suspended BGO Entertainment’s remote gaming licence with immediate effect while it carries out a review of the company’s operations. The operator runs BGO.com, Powerspins, Vegasluck and Chili.com.

The British regulator said it was launching a review of BGO’s activity under Section 116 of the 2005 Gambling Act due to “concerns that activities may have been carried out contrary to the Act, not in accordance with conditions of their licence and that the Licensee may be unsuitable to carry on the licensed activities”.

It didn’t reveal the details of its concerns, but said that a “key consideration” in the decision was a failure to protect consumers. 

Previous Gambling Commission action against BGO

The Gambling Commission imposed restrictions on BGO last year after identifying social responsibility and anti-money laundering (AML) failings, resulting in a £2m settlement.

BGO was found to have failed to take action on customers that displayed signs of problem gambling, including gambling six-figure sums, between September 2018 and March 2020.

BGO had agreed then to implement enhanced due diligence measures on its 125 largest depositing customers.

In February, BGO Entertainment appointed Mark Quayle as chief executive as it prepared to open a new office in Gibraltar. See also: Gambling Commission fines VGC Leeds for failings

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