UKGC launches new services

The commission announced a new application service for Personal Functional Licences.

UK.- The UK Gambling Commission (UKGC) has released a new announcement, in which it details that it launched an improved online personal functional licence application service, available from December 4, 2018.

The new service follows the design of the GOV.UK, which makes it quicker and easier for applicants to submit an application. Supporting this new application service will be an improved processing tool to be used by the commission’s licensing staff that includes the introduction of electronic Disclosure Barring Service (DBS) checks, said the UKGC.

The regulatory body also detailed that text and email alerts have also been introduced in the new processing approach to keep applicants informed on the progress of their applications from submission through to when the licence is issued.

“This improved licence application service has been developed as part of our ongoing commitment to improve the way we regulate by simplifying, automating and digitising the licensing process. We will automate more aspects of the personal licensing process by developing a new personal licence (PFL and PML) management and maintenance tool by the end of March 2019. As we develop this work, we will continue to engage with the casino industry to ensure you have the opportunity to be involved in user research and inform further developments that meet your needs,” said the UKGC.