iGaming Ontario to request proposals for centralised self-exclusion solution

iGaming Ontario aims to develop a centralised self-exclusion solution in the Canadian province in early 2024.

Canada.- iGaming Ontario (iGO) intends to issue a request for proposals (RFP) in early 2024 for a centralised self-exclusion solution that will enable a player to self-exclude from all Ontario-regulated igaming operators in a single registration process. The winning bidder will be expected to develop and implement a solution that integrates with all operator systems and allows players’ self-exclusion registration, renewal and reinstatement.

According to iGaming Ontario, key features will include a player-focused solution that is easy for players to use. The system should be delivered and executed in non-stigmatised, non-judgmental manner and support users. The regulator also said the solution must be transparent and secure for players and operators and viable for licensees to implement. 

See also: Ontario igaming market generates CAD$14.2bn in wagers in Q2

“We are seeking interest from responsive and nimble companies that are able to build modern, innovative, secure cloud-based SaaS solutions that are high-profile, public-facing and critically important to building and maintaining the trust and confidence of a wide range of stakeholders,” reads a press statement. “The successful bidder will partner with us on a multi-year program to develop best-in-class experiences by leveraging modern, innovative technology.”