The UK watchdog UKGC announced on Thursday that the operating licence from EveryMatrix was suspended with immediate effect.
UK.- The UK Gambling Commission (UKGC) reported on Thursday that it suspended the licence of EveryMatrix with immediate effect. This followed compliance activity which included examining its customer interaction framework, the UKGC said.
The commission explained that it determined to suspend the operating licence of EveryMatrix, but just the ability to offer remote facilities for real event betting other than pool betting or betting on virtual events, and to operate a remote casino.
“We have not suspended the Licensee’s activities of manufacturing, supplying, installing or adapting gambling software. The suspension of EveryMatrix Software Limited takes effect immediately,” said UKGC.
“We instructed the operator that they may settle ante-post bets, placed prior to the suspension coming into force and facilitate customers’ accessing their accounts to withdraw funds.”
UKGC fined Ladbrokes Coral
Ladbrokes Coral Group registered systemic failings that led to a penalty package. The penalty includes a series of improvement measures that owner GVC must implement and a €6.5 million payment.
An investigation found that between November 2014 and October 2017 the companies failed to put in place effective safeguards. The companies needed to prevent gambling harm and money laundering. This failing continued after the companies merged and became Ladbrokes Coral Group, UKGC said.
As part of the settlement, GVC will pay €5.3 million as a financial penalty. The company will divest €1.2 million gained from customers as a result of its failings. “GVC will also review the top 50 customers for the years 2015-2017 to consider whether it can identify any further failings and if so they will divest themselves of profit accordingly. GVC has committed to making a number of improvements to the business including overhauling its responsible gaming and customer interaction processes, retraining staff, and hiring new staff,” explained the UKGC.