ReadyBet breached national self-exclusion laws, ACMA finds
The regulator said it may seek civil penalties if the company does not comply with the remedial direction.
Australia.- The Australian Communications and Media Authority (ACMA) has had words with ReadyBet after the company marketed to customers who had registered with BetStop, the National Self-Exclusion Register (NSER). An investigation found that it sent 273 texts and push notifications from its mobile app to self-excluded people. The company also failed to promote the NSER in 2,342 push notifications despite it being mandatory.
ReadyBet must commission an independent review of its marketing systems, including its use of third-party suppliers. The company must also engage a provider to deliver training to its staff to avoid messages being sent to self-excluded individuals. The ACMA said it may seek civil penalties if ReadyBet does not comply with the remedial direction.
ACMA recently requested that Australian online service providers (ISPs) block five more unlicensed online gambling sites for violating the Interactive Gambling Act 2001. The sites are Best Aussie Pokies, winspirit.online, win-spirit.online, winspirit.team, winspirit1.com.
