Gambling software provider fined for running online casino slots too fast in Britain
The British Gambling Commission found that the online slots were running too fast because the provider used a manual stopwatch to measure the time between spins.
UK.- The British Gambling Commission has announced that it has issued a fine of £122,835 against the B2B gambling software business Stakelogic BV. The penalty relates to breaches of responsible product design standards in games found on sites and apps run by British-licensed operators.
An investigation was launched after Stakelogic self-reported to the regulator that its game Tiger Temple 88 was found to have operated with a gap of 1.97 seconds between spins. That would put it in breach of the Gambling Commission’s minimum time gap of 2.5 seconds.
The software provider subsequently conducted re-testing of its entire portfolio of games offered to the British online gaming market. This revealed that a further 15 games were found to have run too fast, breaching the minimum time gap requirements.
The games were found to be between 0.001 seconds to 0.675 seconds below the minimum 2.5 seconds standard, with many found to have operated at 0.042 seconds or below the cycle requirements set out in the Gambling Commission’s Remote Technical Standards (14D).
Minimum online slots speeds in Britain were introduced in 2021 as part of a package of measures that also included a ban on autoplay options. The rules were intended to reduce the intensity of gameplay after research showed that fast game cycle speed was associated with increased risks of gambling harm. Tiger Temple 88 was non-compliant between May 28 and 30, 2025, and the remaining 15 games were running too fast during various periods between October 31 2021 and October 30 2025.
A warning for other online slot providers
During the investigation it was discovered that the errors had occurred because Stakelogic was measuring the timeframes inaccurately. The cause of this was that the provider had relied on using a manual stopwatch to test compliance with the remote technical standards.
John Pierce, the Gambling Commission’s Director of Enforcement and Intelligence, said: “With all the technological resources available to an online gambling business, it is unacceptable that Stakelogic was relying on a manual stopwatch to measure the speed of their games.
“After reporting this error to the Commission, Stakelogic immediately self-suspended the use of the affected games until the error had been rectified. They have subsequently taken significant steps to assure the Commission that it now has robust policies and procedures in place to prevent future breaches from occurring.
“We would urge all operators to take careful note of this case and ensure they have effective testing practices in place to ensure they are meeting all the standards we require.”
