British Gambling Commission suspends gaming hall operator’s licence
The regulator said that Wyke Gaming & Amusement Centre had failed to comply with responsible gambling rules.
UK.- The Gambling Commission has suspended the licence of an operator of an adult gaming centre for failing to participate in a gambling harm reduction initiative and failing to have a complaints and disputes process in place.
The British regulator said that Wyke Gaming & Amusement Centre, of Hanover Square, Wyke, in Bradford, had failed to participate in a multi-operator self-exclusion scheme, an initiative allowing people who feel they are struggling with their gambling to self-exclude from one or more adult gaming centres in their area.
The operator also failed to ensure it had arrangements in place for customers to be able to refer any dispute to an alternative dispute resolution entity. In addition, the operator was found not to comply with section 172(1) of the Gambling Act which sets out that Category B gaming machines must not exceed 20 per cent of the total number of gaming machines which are available for use on the premises.
The Gambling Commission said the suspension came into effect immediately and will remain in effect at least until it has been able to verify that the licensee’s facilities are operating compliantly.
Land-based gaming reforms
Meanwhile, the gaming machine and amusement arcade trade association Bacta is encouraging its members to back the organisation’s opposition to the Gambling Commission’s proposed new technical standards for land-based gambling. The British regulator has extended its consultation of the proposals from May 20 until June 3 to allow more responses.
