The state regulator seized over US$107k won by either underage or prohibited gamblers at Borgata’s iGaming options.
US.- The gaming industry is always seeking to control customers in order to keep problem gamblers or underaged players away from betting. However, it seems the Borgata Hotel Casino & Spa’s iGaming partner failed to do so as the state regulator seized over US$107k won by that segment.
In recent action, the Division of Gaming Enforcement (DGE) seized the money and issued an US$81k fine for the the Borgata’s iGaming partner, bwin.party.
“Borgata’s team members are well trained on responsible gaming policies, and we approach these requirements with the utmost importance,” said Marcus Glover, the casino’s president. “Borgata consistently self-reports to uphold our operational integrity, as indicated by the instances of forfeited funds rather than fines. Our company’s record of supporting regulatory efforts is unmatched and we will always strive to uphold the highest standards, not only in compliance, but in customer care and harm minimisation.”
The company agreed to the fine, which comes after people under the age of 21 or who had barred themselves from gambling, were found to have played at Borgata’s online options.
There were other companies slapped with minor fines as well. Bally’s Atlantic City (US$1.4k), Caesars Atlantic City (US$3.5k) and Hard Rock Hotel & Casino Atlantic City (US$1k). Meanwhile, Gaming Innovation Group was fined US$2k for a rule violation, and SG Digital was fined US$1k for violating self-exclusion regulations.
The state regulator explained it found Bwin.party to be incorrectly processing player requests to be removed from the self-exclusion list. It also stated Borgata wasn’t, but had to forfeit the money confiscated from illegal gamblers anyway.