MGA launched licensee management system

The local gaming authority from Malta announced a new management system dedicated to its licensees.

Malta.- Malta Gaming Authority’s Executive Chairman, Joseph Cuschieri, and the Parliamentary Secretary for Financial Services, Digital Economy and Innovation, Hon. Silvio Schembri, held a press conference yesterday where it was announced the launch of a New Licensee Relationship Management System.

The project, which is accessible through a secure and dedicated web portal is the result of a partnership between the local gaming authority and Microsoft. As the entity said, the new system will help and improve the way that it communicates with the current and future licensees in the country as it simplifies and digitalises its online and land-based processes. The first phase of the project establishes the launch of three main online services: Applications for Remote Gaming Licenses; Dynamic Seal URL requests and Submission of Players Liability and Gaming Tax Reports.

Gaming operators will be able to electronically track the status of their applications and meet regulatory requirements more efficiently. Joseph Cuschieri, MGA’s executive chairman, said that the regulatory body is taking another step towards efficiency and innovation in the way it conducts its function as a regulator by applying technology in regulatory processes. “This project further aids the Authority in providing a top end service to its licensees and practitioners alike. Our main objective remains; that of exceeding the expectations of all our stakeholders at large. This portal goes a long way in achieving that,” he added.

Moreover, the Parliamentary Secretary Silvio Schembri said that the Malta Gaming Authority is being proactive by improving the services provided to the ones who operate in the Maltese gaming industry. “Today, the MGA is launching a new system by which it will be facilitating the communication with clients applying for a gaming license on our shores. This system will function via an online portal improving the efficiency of the Authority’s regulatory process. This project forms part of the government’s vision for the improvement of our gaming jurisdiction. With similar initiatives, the Authority is excelling in the service given to those wishing to invest in our country, whereby said service always exceeds the expectations of the vast majority of operators,” he added.