UKGC warns about problem gambling

UKGC warns about problem gambling

According to the UKGC, VIP bettors are more at risk of problem gambling than regular gamblers after conducting a thorough study of such vertical.

UK.- The United Kingdom Gaming Commission  (UKGC) may soon act against VIP betting programs. Any potential action would follow a study which shows some issues with the vertical.

The UKGC says problem gambling is more likely to impact on VIP bettors than regular players.

According to the report, VIP gamblers are more encouraged to play as programs available in the UK reward players with a wide range of perks such as free bets, cashback offers and tickets to sports events. Moreover, players may get invitations into such programs after they have demonstrated that they will spend a significant amount of money.

“Operators must improve their interaction with VIPs,” the UKGC said about problem gambling in VIPs. “We have challenged the industry to make faster progress to improve how they manage their customers. We have also taken robust action against operators who fail to protect consumers and we will be even tougher if behavior does not change.”

UKGC expands work with other countries

Spelinspektionen, the gambling regulator from Sweden, and the UK Gambling Commission (UKGC) have announced that they have entered into a Memorandum of Understanding (MoU) that seeks to enhance and build cooperation between the organisations.

The MoU aims to support closer communication between Spelinspektionen and the UKGC and the sharing of best practice on areas like regulatory policies and procedures. The agreement came into force on November 11, 2019.

Camilla Rosenberg, director general of Spelinspektionen, said: “This is an important agreement for us. We have common interest in many areas. By opening the communication channels between the authorities we become stronger in our supervisory activities. This is the beginning of a broad and long-term cooperation. Earlier this year we have entered an MoU with Malta Gaming Authority and Gibraltar Gambling Division.”

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