IR operator will allow guests to rebook or cancel at no extra cost after Macau authorities close all hotels and casinos for two weeks.
Macau.- Melco Resorts will allow guests that had booked into its City of Dreams Macau and Studio City hotels to reschedule their visits following the decision to close all Macau casinos and hotels for two weeks.
Guests can choose to rebook their stay or to cancel without incurring any additional charges.
The announcement was made on the each hotel’s website, stating that hotel reservations from now until February 29 can be changed or cancelled.
“The health and safety of guests and colleagues are Melco’s top priority. As mandated by the Macau SAR Government, Melco will temporarily close a number of its facilities in order to curb the spread of the new strain of Coronavirus. We will work closely with the Government and continue to carry out stringent operational protocols to safeguard the wellbeing of all visitors and colleagues across our properties,” the operator said in a prior statement regarding the closure.