Gaming operators suspend customer services in mainland China

Gaming operators have suspended services to avoid possibly infringing new Chinese criminal regulations on overseas gambling.

China.- Three gaming operators have suspended or restricted their customer services in mainland China in response to an amendment to Chinese criminal law which determines that anyone who promotes overseas gambling will be deemed to have committed a criminal act.

According to analysts, the new criminal law amendment mainly targets gaming operations in the Philippines, Cambodia, Myanmar, Laos and Vietnam.

Wynn Macau has disbanded its customer service team in mainland China and MGM China has taken a similar decision. Melco Resorts is known to have instructed its staff to use business cards that do not contain wordings related to casinos or gaming.

Last month, The Ministry of Culture and Tourism announced it was working with other relevant departments to create a second list of destinations that will be flagged for controls on the outflow of gambling funds.