Swedish gambling regulator raps operators over breaches of lottery compliance rules
Spelinspektionen found that several operators failed to comply with rules about information that must be made available to customers.
Sweden.- The Swedish gambling regulator Spelinspektionen has announced that its supervision of five licensees turned up deficiencies in the information provided on physical lottery tickets or other placements as well as compliance with technical requirements for the games.
In February 2026, the regulator had initiated close supervision of six licensees who sold physical lottery tickets with a winning value above a prize base amount. Spelinspektionen said it has now checked the licensees’ compliance with the technical requirements in the Swedish Gambling Act, the requirements for a fixed winning plan according to the Gambling Ordinance and requirements under Chapter 8, Sections 1-2 of LIFS 2018:4, regarding what information must be displayed on physical lottery tickets. It noted that in some cases, information can be provided in other places, but this must be clearly signposted on the ticket.
The cases have now been closed for five of the six licensees. These are state-controlled gambling operator AB Svenska Spel, Movendi Sweden, the Psoriasis Association, Tranås AIF Ice Hockey Association and Vänersborgs Hockey Club. The last two received a sanction fee, while Vänersborgs also received a warning.
Svenska Spel and Vänersborgs Hockey Club cases
In the case of Svenska Spel, the regulator found that tickets for the SkrapKeno lottery product lacked information about the first day of sale, information about risks that may be associated with gambling and clarification that Spelinspektionen is the licensing and supervisory authority. Although the operator did have general information about gambling risks on its website and other channels along with helpline contact details, the regulator stressed that this must be signalled on the ticket itself so players know where to look.
AB Svenska Spel admitted that the information provided may have been perceived as too general in relation to the specific requirements that follow from Chapter 8, Section 1 of LIFS 2018:4, especially with regard to risks associated with gambling and said it intended to change the design of tickets as soon as possible. It provided an example to the regulator showing what the new ticket would look like, including a reference to where information about gambling risks can be found and information that Spelinspektionen is the licensing and supervisory authority.
Vänersborgs Hockey Club was fined SEK 8,000 (€720) after failing to present a certificate from an accredited body confirming that physical lottery tickets meet technical requirements. It emerged again that information was missing in terms of the risks that may be associated with gambling, contact information for an independent helpline for gambling problems, reference to the supervisory authority and reference to where information about risks could be found.
Last month, Spelinspektionen published a report warning that influencers continue to play a major role in promoting unlicensed online gambling to Swedish consumers. It says the practice is “particularly visible in environments popular with young people”. The report outlined the platforms and strategies used by unlicensed operators, including livestreaming sites, affiliate link networks, sponsorship deals and major social media platforms.
