New Jersey regulator fines Super Group operator

New Jersey regulator fines Super Group operator

The New Jersey Division of Gaming Enforcement found multiple breaches related to self-exclusion requirements.

US.- The New Jersey Division of Gaming Enforcement (DGE) has issued a $112,188 civil penalty against Digital Gaming Corporation (DGC), which operates Super Group in the state, for violations of state gaming regulations related to responsible gaming.

From March 2024 through January 2025, DGC failed to add self-excluded individuals to the Division’s Self-Exclusion List in a timely manner. This meant that customers who should have been excluded, were able to wager on other internet gaming and sports wagering platforms after their self exclusion date.

The regulator also found that from July 18 through August 7, 2024, the company failed to properly process the self-exclusion list, allowing certain self-excluded players to access accounts or create new ones. And in June and July 2025, players were able to exceed self-imposed deposit limits. The company was also ordered to return $5,278.73 from self-excluded players.

DGE interim director Mary Jo Flaherty said: “These incidents reflect failures in DGC’s internal controls and compliance procedures and constitute violations of the above referenced statutes and regulations. Such failures are contrary to the policies of the Casino Control Act and therefore are impermissible.”

In July, Super Group announced plans to exit the US market. The company said it made the decision following a evaluation of its global priorities, the evolving regulatory landscape and the US unit’s financial performance.

New Jersey proposes mandatory responsible gaming rules

New Jersey’s DGE recently proposed a set of new rules aimed at strengthening responsible gaming (RG) practices across the state’s online and mobile gaming sectors. The regulations N.J.A.C. 13:69O-1.2A seek to standardise existing best practices and ensure earlier, more direct intervention when there are signs of gambling harm. The proposal is open for public comment until November 14.

If the proposal is approved, operators would have to appoint a designated responsible gaming lead (RG Lead), who would be in charge of identifying and maintaining a list of at-risk patrons. The RG Lead will also be tasked with ensuring these customers receive responsible gaming information and resources, including details on operator-offered features like time, loss, and deposit limits, cool-off periods, self-exclusion options, and account closure procedures.

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New Jersey Regulation