Carnival Corporation successfully deploys Konami’s SYNKROS casino management system across Carnival Cruise Line

World-class travel leader delivers top technology to casino guests.

Press release.- Konami Gaming announced it has successfully installed its SYNKROS® casino management system on a second cruise line in the world’s largest cruise company Carnival Corporation’s portfolio. Building on the success of its systems installed across Holland America Line, the company has outfitted all 29 Carnival Cruise Line ships with its award-winning system. Leveraging SYNKROS, known internally under the acronym “SURF” for “Serving Up Rewards and Fun”, guests across the Carnival Cruise Line fleet can now tap into personalised rewards, offers, bonuses and cashless wagering in the onboard casinos. 

Marty Goldman, SVP Global Gaming at Carnival Corporation, said: “We’re obsessed with giving guests the best time possible with great service, standout rewards and innovation that raises the fun factor even higher, so it’s been fantastic to roll out SURF across the entire Carnival Cruise Line fleet and make the guest experience even more rewarding. We look forward to bringing these exciting gaming experiences to millions more, as SURF continues to expand across Carnival Corporation’s world-class portfolio.” 

Guests on Carnival Cruise Line now have access to an array of top conveniences and fun experiences spanning thousands of gaming machines and powered by Konami’s SYNKROS technology. Rewards, offers and bonuses are tailored to the player, reflecting gaming preferences and featuring cruise-specific elements such as seamless cashless folio integration. Leveraging top SYNKROS advancements, Carnival Corporation also delivers rewarding bonus opportunities, including the chance to take top honours in virtual prize drawings.

Tom Jingoli, president & chief operating officer at Konami Gaming, said: “Carnival Corporation continues to innovate the guest experience in every detail of the journey, demonstrated in exciting new ways across the combined 40 onboard casinos of Carnival Cruise Line and Holland America Line now live with top SYNKROS technology. Konami is committed to serving Carnival Corporation’s existing SYNKROS install base with trust and reliability, while partnering collaboratively through ongoing expansion fleetwide.”