Brazino777 earns RA1000 seal from Reclame AQUI

The company achieved the platform’s highest reputation level with an average score of 8.7 out of 10.

Press release.- Online casino Brazino777 has received the RA1000 seal from Reclame AQUI after achieving the platform’s highest reputation level, with an average score of 8.7 out of 10 over the past six months. 

The RA1000 seal is awarded to companies that meet strict customer satisfaction criteria, including high response rates, strong complaint resolution performance, and positive consumer ratings. With this certification, Brazino777 joins a select group of betting brands in Brazil recognised for consistent service quality on Reclame AQUI.

According to the platform’s latest six-month evaluation, Brazino777 responded to 100 per cent of complaints registered on Reclame AQUI and resolved 92.1 per cent of cases. Among users who evaluated the company, 80.7 per cent said they would use Brazino777 again.

The result follows a broader rework of Brazino777’s customer-service and compliance operations in Brazil, including stronger complaint-handling procedures, improved escalation protocols and player-protection measures. In 2025, the company also redesigned its KYC, AML and Responsible Gaming processes and strengthened transaction monitoring. 

André Medeiros, country manager for Brazil at Brazino777, said: “In betting, users do not judge a platform only by offers or odds. They also judge it by what happens when they need support – whether it involves a payment issue, a withdrawal problem, or a complaint. Reclame AQUI is an important indicator of how a company deals with these situations. Our responsibility now is to keep this standard high and remain the casino the crowd trusts.”