{"id":777043994,"date":"2026-06-24T08:01:37","date_gmt":"2026-06-24T11:01:37","guid":{"rendered":"https:\/\/focusgn.com\/asia-pacific\/?p=777043994"},"modified":"2026-06-24T08:27:26","modified_gmt":"2026-06-24T11:27:26","slug":"grnsw-launches-24-7-veterinary-telehealth-service-for-greyhound-participants","status":"publish","type":"post","link":"https:\/\/focusgn.com\/asia-pacific\/grnsw-launches-24-7-veterinary-telehealth-service-for-greyhound-participants","title":{"rendered":"GRNSW announces 24\/7 veterinary telehealth service for greyhounds"},"content":{"rendered":"\n

VetChat will provide breeders and trainers across New South Wales with round-the-clock access to veterinary advice.<\/p>\n\n\n\n\n\n\n\n

Australia.- Greyhound Racing NSW (GRNSW) has announced an arrangement with veterinary telehealth provider VetChat<\/strong> to provide animal welfare support for the state’s greyhound racing industry. From July 1<\/strong>, breeders and trainers will be able to access 24\/7 veterinary guidance through a dedicated VetChat service line. <\/p>\n\n\n\n

Founded in 2017 by Australian veterinarian Dr Claire Jenkins, VetChat provides a telehealth platform designed to allow users to quickly speak to vets to discuss symptoms, share images or videos, and receive guidance on whether immediate treatment is required or if care can be managed until a local veterinary clinic becomes available.<\/p>\n\n\n\n

GRNSW chief executive officer Steve Griffin said the partnership reflects the organisation’s commitment to animal welfare and builds on a series of initiatives introduced in recent years. He said the nature of greyhound racing often requires care for animals outside traditional business hours, making immediate access to professional veterinary advice valuable.<\/p>\n\n\n\n

\u201cThe service will be at no cost to participants and there is not a time limit on calls,\u201d Griffin noted. \u201cWe see this partnership with VetChat as another way we can help participants ensure their greyhounds receive the highest level of care regardless of the circumstances.\u201d<\/p>\n\n\n\n

VetChat says it has conducted more than 250,000 consultations since its launch and has an average response time of less than two minutes. It’s staffed by board-registered veterinarians with an average of 11 years of professional experience.<\/p>\n\n\n

\n\t\t\tSee also:<\/span><\/p>\n
\n\t\t\t\t\"\"<\/p>\n

\n\t\t\t\t\tSee also:<\/span> Crown Melbourne appoints new non-executive director<\/a>\n\t\t\t\t<\/p>\n<\/p><\/div>\n<\/p><\/div>","protected":false},"excerpt":{"rendered":"

VetChat will provide breeders and trainers across New South Wales with round-the-clock access to veterinary advice.<\/p>\n","protected":false},"author":226,"featured_media":777044012,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"is_press_release":false,"is_interview":false,"is_opinion":false,"focusai_summary":"Greyhound Racing NSW (GRNSW) has announced a strategic partnership with veterinary telehealth provider VetChat, effective July 1, to offer 24\/7 veterinary advice to greyhound breeders and trainers across New South Wales. This initiative aims to significantly enhance animal welfare standards within the greyhound racing industry by providing immediate, cost-free access to professional guidance, particularly for urgent care outside traditional business hours. The collaboration underscores GRNSW's commitment to robust animal welfare governance and mitigating operational risks.","focusai_entities":"Greyhound Racing NSW, GRNSW, VetChat, Dr Claire Jenkins, Steve Griffin","focusai_location":"Australia, New South Wales","focusai_target_profile":"ceo_executive (0.9), regulator (0.9), compliance_legal (0.85), operator_casino (0.7), investor_analyst (0.75), supplier_vendor (0.7), journalist_researcher (0.9)","focusai_suggestions":[{"label":"Welfare Impact Metrics","query":"What specific KPIs will GRNSW implement to measure the efficacy and impact of the VetChat partnership on greyhound welfare outcomes, and how will these metrics be reported to stakeholders and regulatory bodies?"},{"label":"Broader Industry Adoption","query":"Given the successful integration of telehealth for animal welfare, what potential does this model hold for adoption across other regulated racing or gaming verticals to address similar operational or ethical challenges?"}],"footnotes":""},"categories":[16336,23876],"tags":[289,24702,25315],"class_list":["post-777043994","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-australasia-news","category-social-news","tag-australia","tag-greyhound-racing-nsw","tag-vetchat"],"_links":{"self":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777043994","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/users\/226"}],"replies":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/comments?post=777043994"}],"version-history":[{"count":5,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777043994\/revisions"}],"predecessor-version":[{"id":777044019,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777043994\/revisions\/777044019"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media\/777044012"}],"wp:attachment":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media?parent=777043994"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/categories?post=777043994"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/tags?post=777043994"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}