{"id":777032953,"date":"2025-10-10T07:59:40","date_gmt":"2025-10-10T10:59:40","guid":{"rendered":"https:\/\/focusgn.com\/asia-pacific\/?p=777032953"},"modified":"2026-04-21T18:20:03","modified_gmt":"2026-04-21T21:20:03","slug":"lgnsw-conducts-campaign-involving-comprehensive-compliance-checks-of-online-operators","status":"publish","type":"post","link":"https:\/\/focusgn.com\/asia-pacific\/lgnsw-conducts-campaign-involving-comprehensive-compliance-checks-of-online-operators","title":{"rendered":"New South Wales regulator flags recurring non-compliance after checks on online gaming operators"},"content":{"rendered":"\n<p>Checks focused on responsible gambling training requirements under the National Consumer Protection Framework (NCPF).<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Australia.- The New South Wales regulator, Liquor &amp; Gaming NSW (<strong>L&amp;GNSW<\/strong>), has released the results of a campaign of <a href=\"https:\/\/focusgn.com\/asia-pacific\/lgnsw-to-conduct-compliance-inspections-focused-on-gambling-signs-regulation\" target=\"_blank\" rel=\"noreferrer noopener\">compliance checks<\/a> on online wagering providers. The campaign focused on responsible gambling training requirements under the <strong>National Consumer Protection Framework (NCPF)<\/strong>, administered under the Betting and Racing Act 1998.<\/p>\n\n\n\n<p>The review identified <strong>recurring themes of non-compliance<\/strong> among online operators, including initial training not completed within the required timeframe; refresher training not completed annually; training of existing staff not completed by 30 March 2023, and training records being unavailable, not accurate or not up to date.<\/p>\n\n\n\n<p>Failure to comply with these requirements carries a <strong>maximum penalty<\/strong> of AU$11,000 for an individual and AU$110,000 for a Corporation under the Act, the regulator warned. It said it would continue to monitor online wagering provider\u2019s compliance and .\u201c<strong>may take escalated enforcement action<\/strong> if any future contraventions are detected.\u201d<\/p>\n\n\n<div id=\"see-also-container\">\n\t\t\t<span class=\"see-also-label\">See also:<\/span><\/p>\n<div class=\"related-article\">\n\t\t\t\t<img decoding=\"async\" class=\"related-article__thumbnail\" src=\"https:\/\/focusgn.com\/asia-pacific\/wp-content\/uploads\/sites\/5\/2025\/10\/72decb5f-26c3-47c2-923d-f3ccd3d64b52-300x200.jpg\" alt=\"\"><\/p>\n<p class=\"related-article__text\">\n\t\t\t\t\t<span class=\"see-also-label-strong\">See also:<\/span> <a href='https:\/\/focusgn.com\/asia-pacific\/bet-right-fined-by-northern-territory-regulator-for-breaching-responsible-gambling-code'>Bet Right fined by Australian Northern Territory regulator for breaching responsible gambling code<\/a>\n\t\t\t\t<\/p>\n<\/p><\/div>\n<\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>Checks focused on responsible gambling training requirements under the National Consumer Protection Framework (NCPF).<\/p>\n","protected":false},"author":226,"featured_media":25296,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"is_press_release":false,"is_interview":false,"is_opinion":false,"focusai_summary":"Liquor & Gaming NSW has identified widespread non-compliance among online wagering operators regarding responsible gambling training requirements under Australia's National Consumer Protection Framework. Recurring issues include overdue initial and refresher training, missed deadlines for existing staff, and inadequate record-keeping. The regulator warns of continued monitoring and potential escalated enforcement, with significant corporate penalties up to AU$110,000.","focusai_entities":"Liquor & Gaming NSW, L&GNSW, Bet Right","focusai_location":"Australia, New South Wales, Northern Territory","focusai_target_profile":"ceo_executive (0.9), regulator (1.0), compliance_legal (1.0), operator_casino (0.95), affiliate_publisher (0.7), marketing_crm (0.7), investor_analyst (0.9), supplier_vendor (0.75), journalist_researcher (0.95)","focusai_suggestions":[{"label":"Operator Compliance Impact","query":"What specific operational adjustments are online wagering operators in NSW implementing to address the identified responsible gambling training deficiencies and mitigate future enforcement actions?"},{"label":"Regulatory Framework Evolution","query":"How might L&GNSW's escalated enforcement posture influence the broader interpretation and application of the National Consumer Protection Framework across other Australian jurisdictions?"}],"footnotes":""},"categories":[16336,156],"tags":[23911,1897,24937,225],"class_list":["post-777032953","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-australasia-news","category-regulation-news","tag-gambling-regulation","tag-igaming","tag-lgnsw","tag-legislation"],"_links":{"self":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777032953","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/users\/226"}],"replies":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/comments?post=777032953"}],"version-history":[{"count":5,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777032953\/revisions"}],"predecessor-version":[{"id":777032973,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777032953\/revisions\/777032973"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media\/25296"}],"wp:attachment":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media?parent=777032953"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/categories?post=777032953"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/tags?post=777032953"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}