{"id":777021209,"date":"2024-12-03T15:23:05","date_gmt":"2024-12-03T18:23:05","guid":{"rendered":"https:\/\/focusgn.com\/asia-pacific\/?p=777021209"},"modified":"2026-04-22T03:37:08","modified_gmt":"2026-04-22T06:37:08","slug":"panel-proposes-mandatory-cashless-gambling-system-for-new-south-wales","status":"publish","type":"post","link":"https:\/\/focusgn.com\/asia-pacific\/panel-proposes-mandatory-cashless-gambling-system-for-new-south-wales","title":{"rendered":"Panel proposes mandatory cashless gambling system for New South Wales"},"content":{"rendered":"\n<p>The panel has also suggested establishing a statewide exclusion register with facial recognition.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Australia.-<strong> <\/strong>The <strong>Independent Panel for Gaming Reform<\/strong> in New South Wales has released its <strong>Roadmap for Gaming Reform<\/strong> report outlining recommendations for changes to gaming regulation. The panel has recommended that a mandatory statewide <strong>account-based gaming system<\/strong> be introduced by 2028, with a phased implementation approach to allow for voluntary adoption until a centralised system is fully operational.<\/p>\n\n\n\n<p>The report incorporated findings from <strong>a 16-month trial <\/strong>of <a href=\"https:\/\/focusgn.com\/asia-pacific\/nsw-government-appoints-panel-to-oversee-cashless-gambling-trial\" target=\"_blank\" rel=\"noreferrer noopener\">cashless gaming technology<\/a> in clubs and hotels by industry representatives, harm reduction experts, law enforcement, cybersecurity specialists, academics, community organisations and a person with lived experience of gambling harm. Some <strong>14 venues and 2,388 EGMs <\/strong>were included in the trial, which saw slightly different solutions rolled out by three technology providers from March to September 2024.<\/p>\n\n\n\n<p>The review concluded: <strong>&#8220;The uptake by patrons was found to be very low.<\/strong> Moreover, very few patrons overall (and even fewer frequent gamblers) reported<strong> intending to use the technology in the future<\/strong>.&#8221; It further stated, &#8220;The digital gaming wallet is largely viewed negatively, with perceptions stemming from concerns that it eliminates cash usage, undermines user autonomy and choice, and exposes them to data privacy and security risks.&#8221;<\/p>\n\n\n\n<p>Stakeholders expressed a preference for <strong>a voluntary hybrid model<\/strong>. However, the report stated the trial found that a hybrid model with voluntary limits would have a limited impact on gambling harm due to a probable lack of uptake, at least in the short to medium term. Industry stakeholders fear a mandatory model would have a detrimental impact on the industry, leading to the potential closure of some venues.<\/p>\n\n\n\n<p>Among other key proposals, the panel suggested creating a statewide exclusion register that includes third-party exclusions and <strong>facial recognition technology<\/strong> to identify self-excluded patrons. A <strong>Harm Minimisation Fund <\/strong>would finance system development and educational campaigns.<\/p>\n\n\n\n<p><strong>Michael Foggo<\/strong>, chairperson of the Independent Panel for Gaming Reform, said: \u201cThis has been challenging and complex work, and I thank each of the panel\u2019s 16 members for their time, expertise and enthusiasm over the 16 months of the panel\u2019s work, and for contributing their views to developing the recommendations.<\/p>\n\n\n\n<p>\u201cThe trial of this new technology was an important step to better understand the benefits and challenges for its implementation, giving technology providers, venues, patrons and government insights on operational issues tested in the real world.<\/p>\n\n\n\n<p>\u201cThe trial learnings, advice from experts, research and evidence have informed the recommendations and safeguards to manage gambling harm and money-laundering risks and inform reasonable implementation timeframes to minimise impacts on industry.<\/p>\n\n\n\n<p>\u201cThe roadmap also includes recommendations to progress the government\u2019s commitment to reduce the overall number of gaming machine entitlements in NSW, as well as removing unnecessary complexity and further streamlining existing gaming regulatory regimes.&#8221;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">New gambling measures already implemented in NSW<\/h2>\n\n\n\n<p>The New South Wales regulator,\u00a0<strong>Liquor &amp; Gaming NSW (L&amp;GNSW) <\/strong>has implemented a series of major reforms over the last year, including reducing the cash input limit for new electronic gaming machines,\u00a0<a href=\"https:\/\/focusgn.com\/asia-pacific\/nsw-cashless-gambling-trial-could-be-expanded-to-3000-machines\" target=\"_blank\" rel=\"noreferrer noopener\">capping the number of gaming machine entitlements<\/a>\u00a0and banning political donations from gaming-involved clubs. <\/p>\n\n\n\n<p>There is also a\u00a0<a href=\"https:\/\/focusgn.com\/asia-pacific\/nsw-pubs-and-clubs-show-high-compliance-with-gambling-signage-ban\" target=\"_blank\" rel=\"noreferrer noopener\">ban on external gambling signage<\/a>, and gaming venues are not allowed to offer free or discounted alcohol as an inducement to gamble.\u00a0From January 1, 2025, <a href=\"https:\/\/focusgn.com\/asia-pacific\/gambling-regulation-in-nsw-lgnsw-reminds-venues-about-new-atm-rules\" target=\"_blank\" rel=\"noreferrer noopener\">ATMs must be situated outside of a five-meter radius of any entrance or exit<\/a> of a gaming area in a hotel or club.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The panel has also suggested establishing a statewide exclusion register with facial recognition.<\/p>\n","protected":false},"author":176,"featured_media":11180,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"is_press_release":false,"is_interview":false,"is_opinion":false,"focusai_summary":"The Independent Panel for Gaming Reform in New South Wales, Australia, has proposed a mandatory statewide account-based gaming system by 2028, despite a trial revealing low patron uptake and industry concerns over potential venue closures. Key recommendations also include a statewide exclusion register with facial recognition and further reductions in EGM entitlements, building on recent reforms by Liquor & Gaming NSW.","focusai_entities":"Independent Panel for Gaming Reform in New South Wales, Liquor & Gaming NSW (L&GNSW), Michael Foggo","focusai_location":"Australia, New South Wales","focusai_target_profile":"ceo_executive (0.95), regulator (1.0), compliance_legal (0.95), operator_casino (0.98), affiliate_publisher (0.7), product_ux (0.9), tech_data (0.95), marketing_crm (0.8), payments_fraud_aml (0.98), investor_analyst (0.95), supplier_vendor (0.9), journalist_researcher (0.95)","focusai_suggestions":[{"label":"Impact on GGR?","query":"What is the projected impact on Gross Gaming Revenue (GGR) and Net Gaming Revenue (NGR) for NSW operators following the mandatory implementation of account-based gaming and EGM entitlement reductions by 2028?"},{"label":"Tech Integration Challenges?","query":"What are the anticipated technical and operational challenges for B2B suppliers and operators in integrating a statewide account-based gaming system with facial recognition, particularly concerning data privacy and cybersecurity frameworks?"}],"footnotes":""},"categories":[16336,156,158],"tags":[12436,23911],"class_list":["post-777021209","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-australasia-news","category-regulation-news","category-slider-home","tag-casinos","tag-gambling-regulation"],"_links":{"self":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777021209","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/users\/176"}],"replies":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/comments?post=777021209"}],"version-history":[{"count":5,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777021209\/revisions"}],"predecessor-version":[{"id":777021239,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777021209\/revisions\/777021239"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media\/11180"}],"wp:attachment":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media?parent=777021209"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/categories?post=777021209"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/tags?post=777021209"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}