The first quarterly lecture featured Greater Bay Area artist Mayanne Mak<\/p>\n\n\n\n\n\n\n\n
Macau.-\u00a0MGM\u00a0and\u00a0the Macao Government Tourism Office (MGTO)\u00a0<\/strong>have initiated a training series titled\u00a0Together We Deliver Exceptional Hospitality as Tourism Ambassadors.<\/strong> The opening ceremony at the MGM Theater in MGM COTAI yesterday saw nearly 800 participants from over 30 supporting organisations.<\/p>\n\n\n\n The first quarterly lecture featured Greater Bay Area artist Mayanne Mak. She addressed the participants on the use of courteous language and etiquette, highlighting cultural differences and intercultural communication skills.<\/p>\n\n\n\n The training series aims to\u00a0enhance awareness and training in courteous hospitality across tourism-related industries and communities as part of a broader effort to promote polite and respectful hospitality and attract international visitors to Macau. It aligns with the Macao SAR Government’s 1+4 economic diversification strategy and MGTO\u2019s Macao Courtesy Campaign. <\/p>\n\n\n\n Kenneth Feng<\/strong>, president and executive director of MGM China Holdings Limited, said: \u201cMGM\u2019s ongoing partnership with MGTO on various training programs demonstrates our commitment to further cementing Macau\u2019s position as a World Center of Tourism and Leisure and fulfilling our social responsibility. <\/p>\n\n\n\n “We hope the participants will benefit from today\u2019s lecture and apply what they have learned in their respective fields to showcase Macau\u2019s hospitality.\u201d<\/p>\n\n\n\n The training series is supported by various organizations, including the Municipal Affairs Bureau, the Consumer Council,\u00a0Macau\u00a0Hotel Association and multiple educational institutions and business associations.\u00a0<\/p>\n\n\n\n