{"id":777014931,"date":"2024-04-23T09:13:55","date_gmt":"2024-04-23T12:13:55","guid":{"rendered":"https:\/\/focusgn.com\/asia-pacific\/?p=777014931"},"modified":"2026-04-22T10:54:32","modified_gmt":"2026-04-22T13:54:32","slug":"crown-sydney-deemed-suitable-to-retain-casino-licence","status":"publish","type":"post","link":"https:\/\/focusgn.com\/asia-pacific\/crown-sydney-deemed-suitable-to-retain-casino-licence","title":{"rendered":"Crown Sydney deemed suitable to retain casino licence"},"content":{"rendered":"\n<p>NICC chief commissioner Philip Crawford said the casino operator had shown it can operate lawfully.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Australia.-\u00a0The <strong>NSW Independent Casino Commission (NICC)<\/strong>\u00a0has announced that<strong>\u00a0Crown Sydney<\/strong>\u00a0has been deemed suitable to retain its casino licence after nearly three years of remediation. NICC chief commissioner<strong>\u00a0Philip Crawford\u00a0<\/strong>said Crown had proved it could run the casino lawfully and remediated its business in meaningful ways,\u00a0building a culture of transparency and accountability.<\/p>\n\n\n\n<p>He said:\u00a0&#8220;Hard work and transformation aside, the NICC has not forgotten the level of misconduct exposed in 2021 when\u00a0Crown was found\u00a0unsuitable. Crown Sydney has ongoing work to reach steady state\u00a0and\u00a0it\u00a0must continue to lift standards and maintain its cultural transformation.<\/p>\n\n\n\n<p>\u201cThere is and will always be room for improvement, but Crown is a changed business\u00a0that is\u00a0looking toward the future. Likewise, the NICC is a changed regulator with enhanced powers, a singular focus on casinos, and a mandate to address the risks of harm. This decision is a positive outcome for Crown Sydney, its staff, and the community \u2013 who can be sure the NICC will use all of its powers to keep the casino in check.\u201d\u00a0<\/p>\n\n\n\n<p>The decision follows a similar decision by the Victorian Gambling and Casino Control Commission (VGCCC) on <a href=\"https:\/\/focusgn.com\/asia-pacific\/crown-melbourne-deemed-suitable-to-continue-holding-a-casino-licence\" target=\"_blank\" rel=\"noreferrer noopener\">Crown Melbourne.<\/a> The casino operator says it invested AU$200m to improve its business, reduce harm, prevent financial crime,\u00a0follow rules and manage risks. It created new boards, including one for Crown Sydney, which John Borghetti now leads.<\/p>\n\n\n\n<p>Crown Sydney was\u00a0<a href=\"https:\/\/focusgn.com\/asia-pacific\/crown-resorts-to-implement-cashless-gambling\" target=\"_blank\" rel=\"noreferrer noopener\">the first venue in NSW to use cashless gaming on all Electronic Table Games (ETGs)<\/a>. It also launched a new harm minimisation program,\u00a0<a href=\"https:\/\/focusgn.com\/asia-pacific\/crown-resorts-launches-new-online-portal-aimed-at-preventing-gambling-harm\" target=\"_blank\" rel=\"noreferrer noopener\">Crown PlaySafe<\/a>.<\/p>\n\n\n\n<p>Crown Sydney&nbsp;CEO,&nbsp;<strong>Mark McWhinnie&nbsp;<\/strong>commented:&nbsp;\u201cSince opening the Crown Sydney casino in August 2022, we have worked tirelessly to implement wholesale reform across our business, delivering 432 remediation activities to the NICC across&nbsp;key&nbsp;areas, including harm minimisation, financial crime, compliance, risk, and culture.<\/p>\n\n\n\n<p>\u201cThe&nbsp;NICC\u2019s&nbsp;decision today recognises the genuine and sustainable changes&nbsp;we\u2019ve&nbsp;made and our ongoing commitment to operating at the highest industry standards. I&nbsp;would like&nbsp;to thank the NICC, led by Chief&nbsp;Commissioner,&nbsp;Philip Crawford, for his continued leadership, professional engagement and commitment to regulatory reform.<\/p>\n\n\n\n<p>\u201cCrown Sydney is the safest place to gamble in the State.\u201d \u201cToday\u2019s&nbsp;outcome would not be possible without the unwavering hard work and dedication of our team&nbsp;and&nbsp;while we take a moment to recognise this milestone today, we know that the work&nbsp;doesn\u2019t&nbsp;stop here. Our transformation has laid the pathway for the future so we can exceed the expectations of our guests, team members, stakeholders and the community.\u201d<\/p>\n\n\n\n<p>Crown Resorts&nbsp;CEO,&nbsp;<strong>Ciar\u00e1n Carruthers&nbsp;<\/strong>added:&nbsp;\u201cUnder the ownership of Blackstone, who brought in new executive leadership, management, and Boards, the Crown of today has been rebuilt from the inside out.&nbsp;We\u2019ve&nbsp;spent the past two years pioneering a monumental transformation unlike anything&nbsp;seen before&nbsp;in corporate Australia.<\/p>\n\n\n\n<p>\u201cWe remain committed to&nbsp;Crown\u2019s&nbsp;ongoing cultural transformation, compliance, and ensuring that we are the safest gambling venue in Australia while providing a fun and entertaining environment for our guests. We must continue to build and maintain trust and respect while showing that success and commercial viability go hand in hand with&nbsp;trust, care and integrity.<\/p>\n\n\n\n<p>\u201cI\u00a0would like to thank Philip Crawford for his leadership of the NICC and echo his sentiment that we must remain steadfast in our commitment to suitability, accountability and compliance. I\u00a0am immensely proud of what our team has accomplished with two of our three properties being found suitable to retain their casino licences\u00a0and\u00a0we\u00a0continue to focus on our ongoing remediation work in Perth.<\/p>\n\n\n\n<p>\u201cWe know holding a casino licence is a privilege and an obligation we take extremely seriously. We will continue to build trust with our communities and stay focused on our vision to become a beacon of excellence for integrated resorts.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>NICC chief commissioner Philip Crawford said the casino operator had shown it can operate lawfully.<\/p>\n","protected":false},"author":176,"featured_media":25149,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"is_press_release":false,"is_interview":false,"is_opinion":false,"focusai_summary":"The NSW Independent Casino Commission (NICC) has deemed Crown Sydney suitable to retain its casino license following a three-year remediation period, acknowledging significant investments in compliance, financial crime prevention, and harm minimisation. This decision, which follows a similar ruling for Crown Melbourne, underscores Crown's commitment to cultural transformation and regulatory adherence under new ownership and leadership. The NICC emphasized its enhanced oversight powers, ensuring continued scrutiny of the operator's conduct.","focusai_entities":"NICC, Crown Sydney, Crown Melbourne, VGCCC, Crown Resorts, Blackstone, Philip Crawford, John Borghetti, Mark McWhinnie, Ciar\u00e1n Carruthers","focusai_location":"Australia, NSW, Sydney, Victoria, Melbourne, Perth","focusai_target_profile":"ceo_executive (1.0), regulator (1.0), compliance_legal (1.0), operator_casino (1.0), affiliate_publisher (0.7), product_ux (0.8), tech_data (0.8), marketing_crm (0.7), payments_fraud_aml (1.0), investor_analyst (1.0), supplier_vendor (0.8), journalist_researcher (1.0)","focusai_suggestions":[{"label":"Crown Perth Remediation?","query":"What specific remediation milestones and regulatory hurdles remain for Crown Perth to achieve suitability, and what is the projected timeline for the VGCCC's final determination?"},{"label":"Regulatory Framework Evolution?","query":"How will the NICC's 'enhanced powers' and singular focus on casinos influence future regulatory compliance expectations and governance frameworks for other operators within NSW?"}],"footnotes":""},"categories":[16336,157,158],"tags":[14657],"class_list":["post-777014931","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-australasia-news","category-business-news","category-slider-home","tag-crown-resorts"],"_links":{"self":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777014931","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/users\/176"}],"replies":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/comments?post=777014931"}],"version-history":[{"count":2,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777014931\/revisions"}],"predecessor-version":[{"id":777014962,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777014931\/revisions\/777014962"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media\/25149"}],"wp:attachment":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media?parent=777014931"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/categories?post=777014931"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/tags?post=777014931"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}