{"id":777007767,"date":"2023-07-31T08:55:33","date_gmt":"2023-07-31T11:55:33","guid":{"rendered":"https:\/\/focusgn.com\/asia-pacific\/?p=777007767"},"modified":"2026-04-22T19:30:46","modified_gmt":"2026-04-22T22:30:46","slug":"crown-resorts-launches-new-online-portal-aimed-at-preventing-gambling-harm","status":"publish","type":"post","link":"https:\/\/focusgn.com\/asia-pacific\/crown-resorts-launches-new-online-portal-aimed-at-preventing-gambling-harm","title":{"rendered":"Crown Resorts launches new online portal aimed at preventing gambling harm"},"content":{"rendered":"\n<p>Crown Resorts has launched Crown PlaySafe, aimed at promoting player safety at its Australian resorts.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Australia.- Crown Resorts has launched its\u00a0<strong>Crown PlaySafe <\/strong>programme\u00a0as part of efforts to reduce gambling harm at its resorts. The move aims to shift the focus from aiding those experiencing gambling harm to proactively preventing it from occurring in the first place. It includes a resorts-wide online self-exclusion portal.<\/p>\n\n\n\n<p>The programme seeks to create a safer gambling future by incorporating proven prevention and harm reduction strategies into product development and safety initiatives.\u00a0It includes partnerships with government bodies, regulators, educational institutions, businesses and community organisations.<\/p>\n\n\n\n<p>Crown PlaySafe also involves technology-driven measures, such as\u00a0mandatory carded-play and pre-commitment systems, marketing guardrails and enhanced training\u00a0to identify early signs of gambling harm and educate guests about safer gambling.\u00a0<\/p>\n\n\n\n<p>Lastly, the initiative aims to improve understanding of player behaviour by\u00a0investing in research, data monitoring, and testing of harm reduction concepts, involving guests, industry experts and critics. The program&#8217;s rollout includes initiatives at Crown Resorts&#8217; various locations, including the introduction of mandatory carded-play and pre-commitment systems at <a rel=\"noreferrer noopener\" href=\"https:\/\/focusgn.com\/asia-pacific\/victoria-introduces-new-gambling-harm-measures-for-crown-melbourne\" target=\"_blank\">Crown Melbourne<\/a>, cashless gaming on electronic table games at Crown Sydney and <a rel=\"noreferrer noopener\" href=\"https:\/\/focusgn.com\/asia-pacific\/crown-melbourne-ordered-to-implement-spending-limits-by-year-end\" data-type=\"URL\" data-id=\"https:\/\/focusgn.com\/asia-pacific\/crown-melbourne-ordered-to-implement-spending-limits-by-year-end\" target=\"_blank\">AU$10 maximum bet limits<\/a> on electronic gaming machines at Crown Perth.\u00a0<\/p>\n\n\n\n<p>Crown Resorts chief executive officer&nbsp;<strong>Ciar\u00e1n Carruthers&nbsp;<\/strong>said: \u201cWe know that we can do more to maximise player safety, which is why Crown is scaling up all efforts to introduce these world-leading initiatives that help to educate and support guests to play in a positive and safe way.<\/p>\n\n\n\n<p>\u201cThe plan addresses new and emerging challenges associated with gambling harm, including how we improve our understanding of gambling participation and develop new harm reduction concepts and ideas.<\/p>\n\n\n\n<p>\u201cWith a focus on collaboration and engagement with government, industry and community-based partners, I am confident that together we can reduce gambling harm and create a safer gambling future for all Australians.\u201d<\/p>\n\n\n\n<p>Crown Resorts Group executive general manager Responsible Gambling Dr Jamie Wiebe added: \u201cWhile our knowledge and understanding of gambling harm has deepened over the years, the introduction of new reforms and expanded support for vulnerable or at-risk players will make it easier for guests to manage and play within their personal limits.<\/p>\n\n\n\n<p>\u201cGambling safety features like mandatory carded-play, time and spend limits, and online self-exclusion are some of the many tools being implemented to support guests to play safely.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Crown Resorts has launched Crown PlaySafe, aimed at promoting player safety at its Australian resorts.<\/p>\n","protected":false},"author":176,"featured_media":25149,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"is_press_release":false,"is_interview":false,"is_opinion":false,"focusai_summary":"Crown Resorts has launched Crown PlaySafe, a comprehensive responsible gambling program in Australia, shifting focus from harm aid to proactive prevention. The initiative integrates technology like mandatory carded-play and pre-commitment systems, marketing guardrails, and enhanced staff training across its resorts, alongside strategic partnerships and investment in player behavior research. This program aims to elevate player safety standards and address emerging gambling harm challenges.","focusai_entities":"Crown Resorts, Ciar\u00e1n Carruthers, Dr Jamie Wiebe","focusai_location":"Australia, Melbourne, Sydney, Perth","focusai_target_profile":"ceo_executive (0.95), regulator (0.98), compliance_legal (0.97), operator_casino (0.95), product_ux (0.85), tech_data (0.9), marketing_crm (0.75), payments_fraud_aml (0.7), investor_analyst (0.9), supplier_vendor (0.8), journalist_researcher (0.9)","focusai_suggestions":[{"label":"ROI on PlaySafe?","query":"What is the projected return on investment for Crown Resorts from the Crown PlaySafe program, considering both direct operational costs and potential long-term benefits in regulatory standing and brand equity?"},{"label":"Tech Integration Challenges?","query":"What specific technological and data integration challenges did Crown Resorts encounter in implementing mandatory carded-play, pre-commitment systems, and cashless gaming across its diverse resort operations?"}],"footnotes":""},"categories":[16336,28],"tags":[14657],"class_list":["post-777007767","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-australasia-news","category-casino-news","tag-crown-resorts"],"_links":{"self":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777007767","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/users\/176"}],"replies":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/comments?post=777007767"}],"version-history":[{"count":2,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777007767\/revisions"}],"predecessor-version":[{"id":777007790,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777007767\/revisions\/777007790"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media\/25149"}],"wp:attachment":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media?parent=777007767"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/categories?post=777007767"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/tags?post=777007767"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}