{"id":777006492,"date":"2023-06-21T09:48:51","date_gmt":"2023-06-21T12:48:51","guid":{"rendered":"https:\/\/focusgn.com\/asia-pacific\/?p=777006492"},"modified":"2026-04-22T20:46:28","modified_gmt":"2026-04-22T23:46:28","slug":"nsw-gambling-venues-warned-to-remove-credit-card-withdrawal-functions","status":"publish","type":"post","link":"https:\/\/focusgn.com\/asia-pacific\/nsw-gambling-venues-warned-to-remove-credit-card-withdrawal-functions","title":{"rendered":"NSW gambling venues warned to remove credit card withdrawal functions"},"content":{"rendered":"\n

Liquor & Gaming NSW has issued a warning note following a complaint from a customer.<\/p>\n\n\n\n\n\n\n\n

Australia.- Liquor & Gaming NSW<\/strong> has issued a reminder to all venues across New South Wales to adhere to gaming harm-minimisation regulations and stop credit card withdrawal options at on-site ATMS. It found credit card withdrawal capabilities <\/strong>at two Sydney venues. <\/p>\n\n\n\n

According to the Gaming Machines Act 2001, hotels and clubs with gaming machines are prohibited from having ATMs that offer credit access anywhere within the premises. Following a customer complaint regarding the withdrawal of approximately AU$2,000 (US$1,354.40) for gambling purposes, the Wentworth Hotel<\/strong> in Homebush, owned by Iris Capital Group, has received a directive to remove the credit card withdrawal feature from its on-site ATM. <\/p>\n\n\n\n

The Earlwood Hotel<\/strong>, owned by the Orion Hotel Group, was told the same and to remove any promotional material related to gambling facilities. The regulator’s inspectors withdrew money from credit accounts on four separate occasions at each venue. <\/p>\n\n\n\n

Jane Lin<\/strong>, the executive director of Regulatory Operations & Enforcement at Liquor & Gaming NSW, said: \u201cThese requirements are about limiting the harm that can be associated with gambling. Credit card restrictions are a fundamental measure that exists to stop people from getting in over their heads.<\/p>\n\n\n\n

\u201cWe have escalated our enforcement approach to these requirements, including by prosecuting offences and issuing statutory directions or using other administrative remedies to address instances of non-compliance to keep our community safe. Inspectors are out and actively testing credit withdrawal functions at licensed premises.\u201d<\/p>\n\n\n\n

In May, the regulator ordered the Gaslight Inn and The Colombian Hotel<\/a>, both owned by Iris Capital Group, to move or screen gaming machines from interconnected rooms. By operating their gaming rooms as one expanded space, these venues violated gaming harm-minimisation regulations.<\/p>\n\n\n\n

Liquor & Gaming NSW maintains a zero-tolerance stance towards non-compliance with gaming harm-minimisation requirements and warns that venues breaching these laws or attempting to circumvent their obligations will face legal consequences. Failure to comply with directives from L&GNSW carries a maximum penalty of AU$5,500 (US$3,722.02)<\/p>\n","protected":false},"excerpt":{"rendered":"

Liquor & Gaming NSW has issued a warning note following a complaint from a customer.<\/p>\n","protected":false},"author":176,"featured_media":21504,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"is_press_release":false,"is_interview":false,"is_opinion":false,"focusai_summary":"Liquor & Gaming NSW has intensified its enforcement of gaming harm-minimisation regulations, specifically prohibiting credit card withdrawals at on-site ATMs in venues with gaming machines. Following customer complaints and inspector findings, Iris Capital Group's Wentworth Hotel and Orion Hotel Group's Earlwood Hotel were directed to remove credit card withdrawal features, with L&GNSW maintaining a zero-tolerance stance on non-compliance. This action also extends to gaming room configurations, as seen with previous directives to Iris Capital Group's Gaslight Inn and The Colombian Hotel.","focusai_entities":"Liquor & Gaming NSW, Iris Capital Group, Orion Hotel Group, Jane Lin, Wentworth Hotel, Earlwood Hotel, Gaslight Inn, The Colombian Hotel","focusai_location":"Australia, New South Wales, Sydney, Homebush, Earlwood","focusai_target_profile":"ceo_executive (0.9), regulator (1.0), compliance_legal (1.0), operator_casino (1.0), payments_fraud_aml (0.9), investor_analyst (0.8), supplier_vendor (0.7), journalist_researcher (0.9)","focusai_suggestions":[{"label":"NSW Enforcement Impact","query":"What are the projected financial implications and operational adjustments required for all NSW-licensed gaming venues to achieve full compliance with the escalated harm-minimisation enforcement, particularly regarding ATM functionality and gaming floor layouts?"},{"label":"Regulatory Scope Expansion","query":"Will Liquor & Gaming NSW's intensified enforcement of credit card withdrawal prohibitions and gaming room configurations set a precedent for similar regulatory actions in other Australian states or expand to other gaming verticals, impacting broader capital markets?"}],"footnotes":""},"categories":[16336,156],"tags":[23911],"class_list":["post-777006492","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-australasia-news","category-regulation-news","tag-gambling-regulation"],"_links":{"self":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777006492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/users\/176"}],"replies":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/comments?post=777006492"}],"version-history":[{"count":3,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777006492\/revisions"}],"predecessor-version":[{"id":777006522,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777006492\/revisions\/777006522"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media\/21504"}],"wp:attachment":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media?parent=777006492"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/categories?post=777006492"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/tags?post=777006492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}