Due to the size of the resort, it\u2019s a daunting task to monitor the movements of all residents and day visitors in the \u201cValley of Waves\u201d and therefore, as in any amusement park, it\u2019s unfortunately unavoidable to be accountable for the actions of \u201cValley\u201d users.<\/p>\n\n\n\n
By using Dallmeier\u2019s patented Panomera<\/strong> multifocal sensor cameras and SeMSy<\/strong> video management software, the operators have succeeded in effectively managing their liability for the safety of all visitors to the Valley. In the event of an accident, the company also has access to easy-to-use video documentation. This makes it possible to accurately reconstruct the causes of accidents and take appropriate action.<\/p>\n\n\n\n The challenge was to reconcile the security interests of the visitors and the desire to improve customer service with the expectation of a carefree stay at the beach. Of course, there are signs pointing out the video security technology in place, but it is unlikely that guests want to be constantly confronted with the sight of cameras. \u201cThis was also the classic paradox of many security solutions: How can you secure an entire beach area in such a way that visitors are protected in the best possible way, but do not feel harassed?\u201d says Hendrik Strauss<\/strong>, Resort Security Manager at Sun City. \u201cIt quickly became clear to us that the right choice of technology would play a central role in this initial situation.\u201d<\/p>\n\n\n In these conditions, and after extensive testing, conventional camera technology was ruled out: The images were simply not accurate enough \u2013 or the operator would have had to \u201cspike\u201d the site with many cameras. In the end, the surveillance department opted for the patented Panomera multifocal sensor technology from Regensburg, Germany.<\/p>\n\n\n\n Johnathan Rieder<\/strong>, CCTV Technician at Sun International, said: \u201cThese cameras solve the optical dilemma of decreasing resolution in depth or distance by combining multiple sensors with lenses of different focal lengths.<\/strong><\/p>\n\n\n\n \u201cIn this way, the systems provide a consistently high-resolution image of the entire object space, including the rear image areas \u2013 and for the entire area of just over 16,000 square metres, the operator only needs three Panomera S8 Ultraline camera systems. At the end of the day, the operators are looking at a single overall image; with standard 4K cameras, this would quickly be 20\u201324 individual images.\u201d<\/p>\n\n\n\n The images from these \u201cindividual cameras\u201d are then \u201cstitched\u201d together by software to form an overall image \u2013 eight individual images are combined to form one overall image. This means that the operator always has a complete overview during live observation, as the entire terrain is displayed on just three monitors. If required, any section of the overall image can be selected with the mouse and opened in a separate window. Operators can zoom into these detailed views as required, enabling them to identify and track details with precision. The special feature is that any number of these detailed views can be opened at the same time and that this function is available in live operation, but also in the recording. This provides Sun City\u2019s security experts with an extremely powerful tool for investigating crimes or determining the exact cause of an accident.<\/p>\n\n\n Another advantage of the technology used is that, with eight individual sensors available for each image, the problem of large differences in brightness can be solved very well. After all, each of the sensors only must adjust to the differences in brightness in exactly the image area for which it is \u201cresponsible\u201d. And in the Valley of Waves, the contrasts could not be greater: The terrain includes both bright sandy beaches and the adjacent tropical rainforest \u2013 a huge challenge for any imaging system.<\/p>\n\n\n\n \u201cWe have been using Dallmeier\u2019s \u2018standard\u2019 camera technology and the company\u2019s \u2018SeMSy\u2019 video and alarm management system \u2018indoors\u2019 in the casino for years. We have a total of around 1,200 cameras and are still convinced of the quality of the systems,\u201d says Hendrik Strauss, Resort Security Manager at Sun City. \u201cSo, it made sense for us to also use Dallmeier in the outdoor area as well. Especially as there is simply no camera technology on the market that meets our key requirements. Maximum improvement of the customer experience with minimum visibility.\u201d<\/p>\n\n\n\nNo sunbathing under cameras<\/h2>\n\n\n\n
![\"\"](\"https:\/\/focusgn.com\/asia-pacific\/wp-content\/uploads\/sites\/5\/2023\/05\/panomera_artwork.jpg\")
Only three systems for more than 16,000 square metres<\/h2>\n\n\n\n
Maximum overview for the operators and recording of all details<\/h2>\n\n\n\n
![\"\"](\"https:\/\/focusgn.com\/asia-pacific\/wp-content\/uploads\/sites\/5\/2023\/05\/VMS_SeMSy_Compact-900x391.jpg\")
Bright beach, dark forest<\/h2>\n\n\n\n
\u201cCustomer experience\u201d improved to the maximum<\/h2>\n\n\n\n