{"id":777004904,"date":"2023-05-04T13:08:41","date_gmt":"2023-05-04T16:08:41","guid":{"rendered":"https:\/\/focusgn.com\/asia-pacific\/?p=777004904"},"modified":"2026-04-22T22:17:57","modified_gmt":"2026-04-23T01:17:57","slug":"tabcorp-hires-mindway-ai-for-responsible-gambling-upgrades","status":"publish","type":"post","link":"https:\/\/focusgn.com\/asia-pacific\/tabcorp-hires-mindway-ai-for-responsible-gambling-upgrades","title":{"rendered":"Tabcorp hires Mindway AI for responsible gambling upgrades"},"content":{"rendered":"\n<p>Tabcorp will enhance its responsible gambling capabilities using AI technology.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Australia.-&nbsp;Tabcorp&nbsp;has announced a new partnership with Mindway AI, a Danish software company specialising in responsible gambling technology. Tabcorp will <strong>enhance its responsible gambling capabilities<\/strong>&nbsp;using AI technology to assist potential problem gamblers at an earlier stage than previously possible.<\/p>\n\n\n\n<p><strong>Mindway AI<\/strong>, which has already implemented customer care software in 20 countries and has 6.5 million active users worldwide per month, will be working with an Australian gambling company for the first time.<\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/focusgn.com\/asia-pacific\/tabcorp-posts-us880m-in-revenue-for-h1\" target=\"_blank\">Tabcorp<\/a>&nbsp;COO&nbsp;<strong>Jenni Barnett<\/strong>&nbsp;said: \u201cOur collaboration with Mindway AI is a key step forward in our commitment to caring for our customers, reducing harm and ensuring a safe and enjoyable experience. This partnership will allow us to use the world\u2019s best technology to better identify and prevent harmful behaviour before it becomes a problem and then implement proactive measures to assist our customers.&#8221;<\/p>\n\n\n\n<p>Mindway AI CEO<strong>&nbsp;Rasmus Kjaergaard<\/strong>, added: \u201cOver here at Mindway AI, we are very proud to countTabcorp among our partners and we see great potential in the collaboration to help them enhance their player protection. This partnership is part of our global growth, and it marks that by entering a new continent.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tabcorp will enhance its responsible gambling capabilities using AI technology.<\/p>\n","protected":false},"author":176,"featured_media":17276,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"is_press_release":false,"is_interview":false,"is_opinion":false,"focusai_summary":"Tabcorp has partnered with Mindway AI to integrate AI-driven responsible gambling technology, aiming to proactively identify and assist potential problem gamblers at an earlier stage. This collaboration marks Mindway AI's entry into the Australian market, enhancing Tabcorp's commitment to player protection and regulatory compliance. The initiative leverages advanced AI to reduce harm and ensure a safer gaming experience.","focusai_entities":"Tabcorp, Mindway AI, Jenni Barnett, Rasmus Kjaergaard","focusai_location":"Australia, Denmark","focusai_target_profile":"ceo_executive (0.9), regulator (0.95), compliance_legal (0.9), operator_casino (0.9), product_ux (0.85), tech_data (0.9), investor_analyst (0.9), supplier_vendor (0.8), journalist_researcher (0.9)","focusai_suggestions":[{"label":"AI RG Efficacy Metrics","query":"What specific key performance indicators (KPIs) will Tabcorp utilize to measure the efficacy of Mindway AI's solution in reducing problem gambling incidence and improving player protection outcomes?"},{"label":"Regulatory Integration Challenges","query":"How will Tabcorp navigate the regulatory landscape in Australia regarding data privacy and the ethical deployment of AI for player monitoring and intervention, particularly concerning consent and algorithmic transparency?"}],"footnotes":""},"categories":[16336,157],"tags":[13716],"class_list":["post-777004904","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-australasia-news","category-business-news","tag-tabcorp"],"_links":{"self":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777004904","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/users\/176"}],"replies":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/comments?post=777004904"}],"version-history":[{"count":3,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777004904\/revisions"}],"predecessor-version":[{"id":777004923,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777004904\/revisions\/777004923"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media\/17276"}],"wp:attachment":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media?parent=777004904"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/categories?post=777004904"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/tags?post=777004904"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}