{"id":777004635,"date":"2023-04-25T13:16:28","date_gmt":"2023-04-25T16:16:28","guid":{"rendered":"https:\/\/focusgn.com\/asia-pacific\/?p=777004635"},"modified":"2026-04-22T22:33:16","modified_gmt":"2026-04-23T01:33:16","slug":"raffles-hotel-opening-delayed-due-to-staffing-shortage","status":"publish","type":"post","link":"https:\/\/focusgn.com\/asia-pacific\/raffles-hotel-opening-delayed-due-to-staffing-shortage","title":{"rendered":"Raffles Hotel opening delayed due to staffing shortage"},"content":{"rendered":"\n<p>Galaxy Entertainment Group says the Raffles Hotel at Galaxy Macau will miss its planned opening date.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Macau.<strong>&#8211; Galaxy Entertainment Group (GEG)<\/strong>&nbsp;has confirmed that the <strong>Raffles Hotel at Galaxy Macau<\/strong>&nbsp;will not be able to open before the Labour Day Golden Week as planned due to the&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/focusgn.com\/asia-pacific\/macau-casinos-struggle-to-meet-demand-due-to-labour-shortage\" target=\"_blank\">ongoing labour shortage in Macau<\/a>.&nbsp;Raffles Hotel features around 450 suites and was originally due to open in the second half of 2021.<\/p>\n\n\n\n<p>Raffles along with the Andaz hotel is part of the&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/focusgn.com\/asia-pacific\/galaxy-macau-phase-iii-could-open-by-the-end-of-this-year\" target=\"_blank\">Galaxy Macau Phase III project<\/a>. Andaz&#8217;s opening date is still undecided. The Galaxy International Convention Center and Galaxy Arena had a soft opening, and events have been held in the GICC since mid-April last year.<\/p>\n\n\n\n<p>The labour shortage has been causing problems for Macau&#8217;s hospitality industry, with Sands China saying that<strong>&nbsp;around 3,800 of its rooms<\/strong>, or 31 per cent, were out of service in the first quarter of 2022 due to labour constraints.<\/p>\n\n\n\n<p><strong>Billy Song<\/strong>, president of the Macau Responsible Gaming Association previously told Bloomberg the most urgent labour needs are frontline workers such as waiters, cleaners and receptionists in hotels and restaurants. <\/p>\n\n\n\n<p>Macau has lost around 40,000 non-resident workers over the past three years \u2013 10,000 of them in the hospitality industry. Many Southeast Asian workers, who used to make up a sizable portion of the hotel and casino workforce, have<strong>&nbsp;moved to countries like Singapore and Vietnam<\/strong>. <\/p>\n\n\n\n<p>Macau&#8217;s tourism bureau expects up to 90 per cent occupancy during the upcoming Labor Day holiday. The city registered an&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/focusgn.com\/asia-pacific\/macau-visitor-arrivals-up-271-4-in-march\" target=\"_blank\">average hotel occupancy of 75 per cent in March<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Galaxy Entertainment Group says the Raffles Hotel at Galaxy Macau will miss its planned opening date.<\/p>\n","protected":false},"author":176,"featured_media":15350,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"is_press_release":false,"is_interview":false,"is_opinion":false,"focusai_summary":"Galaxy Entertainment Group's Raffles Hotel at Galaxy Macau will miss its Labour Day Golden Week opening due to persistent labour shortages in Macau, impacting its Phase III expansion. This issue, also affecting Sands China, highlights broader operational challenges for integrated resorts in the region, despite strong tourism recovery forecasts. The delay underscores the critical human capital constraints facing Macau's hospitality and gaming sectors.","focusai_entities":"Galaxy Entertainment Group, Raffles Hotel, Galaxy Macau, Andaz hotel, Galaxy International Convention Center, Galaxy Arena, Sands China, Macau Responsible Gaming Association, Billy Song, Bloomberg","focusai_location":"Macau, Singapore, Vietnam","focusai_target_profile":"ceo_executive (1.0), regulator (0.8), operator_casino (1.0), investor_analyst (1.0), supplier_vendor (0.7), journalist_researcher (0.9)","focusai_suggestions":[{"label":"Labour Market Impact","query":"What specific policy interventions are Macau's government and integrated resort operators considering to mitigate the persistent labour shortage and its impact on GGR and non-gaming revenue growth?"},{"label":"Phase III ROI","query":"How will the delayed opening of Raffles Hotel and the undecided status of Andaz impact the projected return on investment and capital expenditure timelines for Galaxy Macau Phase III?"}],"footnotes":""},"categories":[157,16338],"tags":[22935],"class_list":["post-777004635","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-news","category-east-asia-news","tag-galaxy-entertainment"],"_links":{"self":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777004635","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/users\/176"}],"replies":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/comments?post=777004635"}],"version-history":[{"count":3,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777004635\/revisions"}],"predecessor-version":[{"id":777004649,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777004635\/revisions\/777004649"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media\/15350"}],"wp:attachment":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media?parent=777004635"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/categories?post=777004635"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/tags?post=777004635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}