{"id":777004188,"date":"2023-04-11T12:34:42","date_gmt":"2023-04-11T15:34:42","guid":{"rendered":"https:\/\/focusgn.com\/asia-pacific\/?p=777004188"},"modified":"2026-04-22T22:58:07","modified_gmt":"2026-04-23T01:58:07","slug":"marina-bay-sands-adds-smart-hotel-features-to-mobile-app","status":"publish","type":"post","link":"https:\/\/focusgn.com\/asia-pacific\/marina-bay-sands-adds-smart-hotel-features-to-mobile-app","title":{"rendered":"Marina Bay Sands adds smart hotel features to mobile app"},"content":{"rendered":"\n<p>New app features include hotel check-in, room entry and food orders.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Singapore.-&nbsp;Marina Bay Sands&nbsp;has launched new Smart Hotel features to allow guests to check in and out of its hotel via its mobile app, with no need to visit the front desk.&nbsp;Customers can pre-register and complete verification requirements on their phones, and use them as digital keycards to access lifts and rooms. <\/p>\n\n\n\n<p>Guests can also order in-room dining and check their room bill via the app. The hotel plans to add more features, including contactless payment for valet parking and viewing e-tickets to attractions.<\/p>\n\n\n\n<p>Chief operating officer&nbsp;<strong>Paul Town<\/strong> said: \u201cMarina Bay Sands has always embraced technology in our constant pursuit to enhance service standards and convenience for our guests.&nbsp;<\/p>\n\n\n\n<p>&#8220;Regarded as a breakthrough for a standalone hotel of our scale in Singapore, our new mobile offerings will enable an effortless end-to-end guest experience to create new value for our customers. These innovations will also enable our Team Members to take on higher-value tasks such as rendering more personal service to our guests.&#8221;<\/p>\n\n\n\n<p>Guests <strong>can log into the mobile app with a membership ID <\/strong>and complete the check-in process by scanning a government-issued identity document, taking a selfie photo to verify their identity and confirming personal details.<\/p>\n\n\n\n<p><strong>See also:&nbsp;<\/strong><a rel=\"noreferrer noopener\" href=\"https:\/\/focusgn.com\/asia-pacific\/singapore-visitors-up-13-7-in-q1\" target=\"_blank\">Singapore visitors up 13.7% in Q1<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>New app features include hotel check-in, room entry and food orders.<\/p>\n","protected":false},"author":176,"featured_media":18107,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"is_press_release":false,"is_interview":false,"is_opinion":false,"focusai_summary":"Marina Bay Sands in Singapore has launched advanced Smart Hotel features via its mobile application, enabling guests to execute self-check-in\/out, utilize digital keycards, and manage in-room dining orders. This technological enhancement aims to optimize operational efficiencies and elevate the guest experience, with future integrations planned for contactless payments and e-tickets for attractions.","focusai_entities":"Marina Bay Sands, Paul Town","focusai_location":"Singapore","focusai_target_profile":"ceo_executive (0.9), operator_casino (0.7), product_ux (0.9), tech_data (0.9), marketing_crm (0.7), payments_fraud_aml (0.7), investor_analyst (0.8), supplier_vendor (0.9), journalist_researcher (0.9)","focusai_suggestions":[{"label":"Operational Efficiency Impact?","query":"What are the projected operational efficiency gains and staffing model adjustments anticipated from the full implementation of these smart hotel features at Marina Bay Sands?"},{"label":"Cross-Vertical Integration?","query":"How does this digital guest experience strategy integrate with Marina Bay Sands' broader integrated resort offerings, particularly its gaming verticals and loyalty programs, to drive cross-property engagement?"}],"footnotes":""},"categories":[157,16333],"tags":[168],"class_list":["post-777004188","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-news","category-south-east-asia-news","tag-marina-bay-sands"],"_links":{"self":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777004188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/users\/176"}],"replies":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/comments?post=777004188"}],"version-history":[{"count":5,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777004188\/revisions"}],"predecessor-version":[{"id":777004212,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777004188\/revisions\/777004212"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media\/18107"}],"wp:attachment":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media?parent=777004188"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/categories?post=777004188"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/tags?post=777004188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}