{"id":777003006,"date":"2023-03-06T09:03:31","date_gmt":"2023-03-06T12:03:31","guid":{"rendered":"https:\/\/focusgn.com\/asia-pacific\/?p=777003006"},"modified":"2026-04-23T00:05:02","modified_gmt":"2026-04-23T03:05:02","slug":"australian-regulator-failed-to-ban-people-who-requested-exclusion","status":"publish","type":"post","link":"https:\/\/focusgn.com\/asia-pacific\/australian-regulator-failed-to-ban-people-who-requested-exclusion","title":{"rendered":"Australian regulator failed to ban people who requested exclusion"},"content":{"rendered":"\n<p>The Northern Territory Racing Commission has admitted failing to send names to online betting companies.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Australia.- The <strong>Northern Territory Racing Commission (NTRC) <\/strong>has admitted that<strong> 48 people with gambling harm-related issues <\/strong>were not banned from betting with several bookmakers despite requesting exclusion. The regulator says that it failed to pass their names to the operators, in some cases for up to five years after the request for exclusion as made.<\/p>\n\n\n\n<p>The NTRC has written to several companies alerting them to the flaw in the territory&#8217;s self-exclusion register, which is supposed to allow people to ban themselves from gambling and from receiving gambling advertisements.&nbsp;However, people who signed the voluntary self-exclusion form before 2018 did not give the commission &#8220;the authority to provide the person&#8217;s details to newly established wagering companies&#8221;.<\/p>\n\n\n\n<p>The news, reported by The Guardian, has sparked concerns among harm reduction advocates.&nbsp;<strong>Charles Livingstone<\/strong>, an associate professor of public health at Monash University, said the admission was &#8220;a shameful incident&#8221; that should have been addressed a long time ago.&nbsp;<\/p>\n\n\n\n<p>He added: &#8220;Even if there was a loophole in the law, that should have been recognised long ago and resolved. It&#8217;s a demonstration of just how little priority has been given to protecting the interests of consumers.&#8221;<\/p>\n\n\n\n<p>Almost all Australian online sports betting companies are <strong>licensed in the Northern Territory<\/strong> for historical tax purposes.&nbsp;Their turnover has doubled from AU$24.6bn in 2018 as a result of the popularity of smartphone applications, official partnerships with major sporting codes, and lucrative advertising deals.<\/p>\n\n\n\n<p>The Northern Territory government and the NTRC have not yet responded to the recent admission.<\/p>\n\n\n\n<p>The incident has also sparked debate over the proposed national self-exclusion scheme&nbsp;<a target=\"_blank\" href=\"https:\/\/focusgn.com\/asia-pacific\/regulator-raises-concerns-over-australian-gambling-self-exclusion-register\" rel=\"noreferrer noopener\">BetStop<\/a>, with the NTRC expressing concerns that the system isn&#8217;t strong enough and adding it will continue with its own system unless changes are made to the initiative.<\/p>\n\n\n\n<p>The<strong>&nbsp;Australian Communications and Media Authority (ACMA)<\/strong>&nbsp;announced&nbsp;<a target=\"_blank\" href=\"https:\/\/focusgn.com\/asia-pacific\/acmas-national-gambling-self-exclusion-register-to-be-launched-in-coming-months\" rel=\"noreferrer noopener\">the launch of BetStop<\/a>&nbsp;last July. The new national gambling self-exclusion register would allow people to register to be excluded from all Australian licenced online and phone wagering services.<\/p>\n\n\n\n<p>The NTRC has acknowledged that its own Excel-based system is outdated and labour-intensive but it\u2019s concerned that BetStop takes&nbsp;<strong>up to 72 hours<\/strong>&nbsp;to authenticate new customer details, potentially allowing a vulnerable person to use an alias to gamble for up to three days before their identity is confirmed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Northern Territory Racing Commission has admitted failing to send names to online betting companies.<\/p>\n","protected":false},"author":176,"featured_media":20776,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"is_press_release":false,"is_interview":false,"is_opinion":false,"focusai_summary":"The Northern Territory Racing Commission (NTRC) has admitted a significant regulatory failure, failing to enforce self-exclusion for 48 individuals, some for up to five years, due to system flaws and a legal loophole. This incident raises critical concerns regarding consumer protection and the efficacy of both current and proposed national self-exclusion frameworks, including BetStop. The NTRC's concerns about BetStop's authentication process further highlight the complexities of robust regulatory compliance in the iGaming sector.","focusai_entities":"Northern Territory Racing Commission (NTRC), Monash University, Charles Livingstone, The Guardian, Australian Communications and Media Authority (ACMA)","focusai_location":"Australia, Northern Territory","focusai_target_profile":"ceo_executive (0.9), regulator (1.0), compliance_legal (1.0), operator_casino (0.9), affiliate_publisher (0.7), product_ux (0.7), tech_data (0.7), marketing_crm (0.7), investor_analyst (0.9), supplier_vendor (0.7)","focusai_suggestions":[{"label":"NTRC Liability Assessment","query":"What are the potential retrospective liabilities and regulatory penalties for operators who unknowingly accepted wagers from self-excluded individuals due to the NTRC's system failure?"},{"label":"BetStop Efficacy Debate","query":"How will the NTRC's expressed concerns regarding BetStop's 72-hour authentication latency and potential for alias exploitation influence the national scheme's final implementation and operator integration requirements?"}],"footnotes":""},"categories":[16336,156],"tags":[23911],"class_list":["post-777003006","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-australasia-news","category-regulation-news","tag-gambling-regulation"],"_links":{"self":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777003006","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/users\/176"}],"replies":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/comments?post=777003006"}],"version-history":[{"count":4,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777003006\/revisions"}],"predecessor-version":[{"id":777003047,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777003006\/revisions\/777003047"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media\/20776"}],"wp:attachment":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media?parent=777003006"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/categories?post=777003006"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/tags?post=777003006"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}