{"id":777002836,"date":"2023-02-28T13:12:44","date_gmt":"2023-02-28T16:12:44","guid":{"rendered":"https:\/\/focusgn.com\/asia-pacific\/?p=777002836"},"modified":"2026-04-23T00:14:51","modified_gmt":"2026-04-23T03:14:51","slug":"regulator-raises-concerns-over-australian-gambling-self-exclusion-register","status":"publish","type":"post","link":"https:\/\/focusgn.com\/asia-pacific\/regulator-raises-concerns-over-australian-gambling-self-exclusion-register","title":{"rendered":"Regulator raises concerns over Australian gambling self-exclusion register"},"content":{"rendered":"\n<p>The Northern Territory Racing Commission says it will continue with its own system unless changes are made to ACMA&#8217;s BetStop.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Australia.- The <strong>Northern Territory Racing Commission (NTRC)<\/strong>, which oversees most online gambling firms in Australia, has vowed to maintain its own self-exclusion system unless modifications are made to ACMA&#8217;s national <strong>BetStop<\/strong> initiative.&nbsp;That raises the possibility of multiple self-exclusion lists coexisting.<\/p>\n\n\n\n<p>The<strong> Australian Communications and Media Authority (ACMA)<\/strong> announced&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/focusgn.com\/asia-pacific\/acmas-national-gambling-self-exclusion-register-to-be-launched-in-coming-months\" target=\"_blank\">the launch of BetStop<\/a> last July. The new national gambling self-exclusion register would allow people to register to be excluded from all Australian licenced online and phone wagering services.<\/p>\n\n\n\n<p>The NTRC has acknowledged that its own Excel-based system is outdated and labour-intensive but it&#8217;s concerned that BetStop takes <strong>up to 72 hours<\/strong> to authenticate new customer details, potentially allowing a vulnerable person to use an alias to gamble for up to three days before their identity is confirmed.<\/p>\n\n\n\n<p>The NTRC said: &#8220;It is the commission\u2019s experience that self-excluded persons who are in the grip of gambling addiction will go to extraordinary lengths to circumvent a system designed to prevent them from opening an account and using it to gamble.<\/p>\n\n\n\n<p>\u201cThe commission considers that one way to mitigate these concerns is for a national agreement to require customer verification before gambling may commence, rather than the current 72-hour verification timeframe.<\/p>\n\n\n\n<p>\u201cSuch a requirement would have the added benefit of assisting in the prevention of opening of accounts by persons under 18 years of age.\u201d<\/p>\n\n\n\n<p>A spokesperson for communications minister&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/focusgn.com\/asia-pacific\/australian-pm-backs-communications-minister-over-sportsbet-donations\" target=\"_blank\">Michelle Rowland<\/a> said: \u201cThe BetStop system has been subject to extensive final testing and trialling, including with industry. This has been necessary to provide secure and trusted protection for at-risk gamblers.\u201d<\/p>\n\n\n\n<p><strong>See also:<\/strong>&nbsp;<a target=\"_blank\" href=\"https:\/\/focusgn.com\/asia-pacific\/australia-to-launch-inquiry-into-online-gambling\" rel=\"noreferrer noopener\">Australia to launch inquiry into online gambling<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Northern Territory Racing Commission says it will continue with its own system unless changes are made to ACMA&#8217;s BetStop.<\/p>\n","protected":false},"author":176,"featured_media":17016,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"is_press_release":false,"is_interview":false,"is_opinion":false,"focusai_summary":"The Northern Territory Racing Commission (NTRC) is challenging the Australian Communications and Media Authority's (ACMA) national BetStop self-exclusion system, citing concerns over its 72-hour verification delay. The NTRC advocates for mandatory pre-gambling customer verification to prevent vulnerable individuals from circumventing the system, raising the prospect of coexisting self-exclusion lists across Australia.","focusai_entities":"Northern Territory Racing Commission, Australian Communications and Media Authority, ACMA, NTRC, Michelle Rowland","focusai_location":"Australia","focusai_target_profile":"ceo_executive (0.9), regulator (1.0), compliance_legal (1.0), operator_casino (1.0), affiliate_publisher (0.7), product_ux (0.7), tech_data (0.9), marketing_crm (0.7), payments_fraud_aml (0.9), investor_analyst (0.9), supplier_vendor (0.8), journalist_researcher (1.0)","focusai_suggestions":[{"label":"Operational Costs of Dual Systems?","query":"What are the projected operational costs and compliance overheads for national operators if dual self-exclusion systems persist across Australian jurisdictions?"},{"label":"Regulatory Resolution Pathways?","query":"What specific legislative or inter-agency actions are being considered to reconcile the NTRC's real-time verification demands with ACMA's BetStop implementation timeline?"}],"footnotes":""},"categories":[16336,156],"tags":[],"class_list":["post-777002836","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-australasia-news","category-regulation-news"],"_links":{"self":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777002836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/users\/176"}],"replies":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/comments?post=777002836"}],"version-history":[{"count":3,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777002836\/revisions"}],"predecessor-version":[{"id":777002855,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/777002836\/revisions\/777002855"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media\/17016"}],"wp:attachment":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media?parent=777002836"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/categories?post=777002836"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/tags?post=777002836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}