{"id":33523,"date":"2022-09-15T04:30:25","date_gmt":"2022-09-15T07:30:25","guid":{"rendered":"https:\/\/focusgn.com\/asia-pacific\/?p=33523"},"modified":"2026-04-23T04:52:19","modified_gmt":"2026-04-23T07:52:19","slug":"heap-says-star-entertainment-working-to-respond-to-nicc-notice","status":"publish","type":"post","link":"https:\/\/focusgn.com\/asia-pacific\/heap-says-star-entertainment-working-to-respond-to-nicc-notice","title":{"rendered":"Heap says Star Entertainment &#8220;working to respond&#8221; to NICC notice"},"content":{"rendered":"\n<p>Star Entertainment Groups\u2019 interim chairman Ben Heap has issued a statement in response to Adam Bell SC\u2019s report on The Star Sydney.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Australia.- <strong>Ben Heap<\/strong>, Star Entertainment Group\u2019s interim chairman, has <strong>issued a statement<\/strong> attempting to offer some reassurance after the operator was found <strong>unsuitable to hold a casino licence<\/strong> in New South Wales.<\/p>\n\n\n\n<p>Heap said he has been carefully considering the contents and findings of Adam Bell SC&#8217;s report and that the company acknowledges public criticism of its governance, behaviour and culture, including by\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/focusgn.com\/asia-pacific\/the-star-entertainment-found-unsuitable-to-hold-sydney-casino-licence\" target=\"_blank\">the NSW Independent Casino Commission<\/a>\u00a0chief commissioner,\u00a0<strong>Philip Crawford<\/strong>.<\/p>\n\n\n\n<p>He said: &#8220;Over the coming days, we are working to respond to the notice from the NSW Independent Casino Commission as to why we should be able to continue to operate.\u00a0<\/p>\n\n\n\n<p>&#8220;We are taking stock of our existing programs, the changes made to date, and planned initiatives. We recognise the seriousness of the matters raised by Mr Bell and Mr Crawford and are determined to address them and do so with urgency.&#8221;<\/p>\n\n\n\n<p>Heap said the company is currently developing and will implement a comprehensive &#8220;renewal plan&#8221; to serve as a roadmap for improving its governance, culture and controls.\u00a0<\/p>\n\n\n\n<p>He said: &#8220;We will not only fix the issues raised in the report but will examine and address their root causes. Given the extent and breadth of the issues raised, our Renewal Plan is a multi-year plan, to fully address and embed the fundamental changes required in all aspects of our business.<\/p>\n\n\n\n<p>&#8220;Examples of actions we\u2019ve taken to date include introducing more robust controls, enhancing our regulatory compliance functions and training, adding new members to our Board, rebuilding our senior leadership team, separating our Risk and Legal functions, hiring a new chief risk officer, and voluntarily appointing an Independent Monitor to oversee our progress.&nbsp;&nbsp;<\/p>\n\n\n\n<p>&#8220;We acknowledge there is much more to be done and we will do it working constructively and transparently with the NSW Independent Casino Commission, our other regulators, and our Independent Monitor.&#8221;\u00a0<\/p>\n\n\n\n<p>The Star Entertainment has been given 14 days to respond to Adam Bell SC\u2019s report. <strong>Dominic Perrottet<\/strong>, premier of New South Wales, has warned that if it fails to do so, it will probably be forced to\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/focusgn.com\/asia-pacific\/nsw-premier-warns-the-star-sydney-could-close-in-two-weeks\" target=\"_blank\">close The Star Sydney<\/a>.<\/p>\n\n\n\n<p>The NICC reported that it is considering pursuing one or more of the following actions in relation to the Star\u2019s casino licence:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>the cancellation or suspension of the licence,<\/li><li>the imposition on the casino operator of a pecuniary penalty of up to $100m,<\/li><li>the amendment of the terms or conditions of the licence (other than under section 22),<\/li><li>a requirement that a casino operator, or a close associate of a casino operator, give an undertaking (an enforceable undertaking) to do or refrain from doing something,<\/li><li>the issue of a letter of censure to the casino operator.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Star Entertainment Groups\u2019 interim chairman Ben Heap has issued a statement in response to Adam Bell SC\u2019s report on The Star Sydney.<\/p>\n","protected":false},"author":176,"featured_media":25794,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"is_press_release":false,"is_interview":false,"is_opinion":false,"focusai_summary":"Star Entertainment Group's interim chairman, Ben Heap, has responded to the Adam Bell SC report, acknowledging the operator's unsuitability to hold a casino license in New South Wales due to governance and cultural failings. The company is developing a multi-year \"renewal plan\" to address these issues and has 14 days to present its case to the NSW Independent Casino Commission to avoid potential license cancellation or significant pecuniary penalties.","focusai_entities":"Star Entertainment Group, Ben Heap, Adam Bell SC, NSW Independent Casino Commission, Philip Crawford, Dominic Perrottet","focusai_location":"Australia, New South Wales, Sydney","focusai_target_profile":"ceo_executive (1.0), regulator (1.0), compliance_legal (1.0), operator_casino (0.9), payments_fraud_aml (0.7), investor_analyst (1.0), supplier_vendor (0.7), journalist_researcher (0.9)","focusai_suggestions":[{"label":"Star Renewal Plan Efficacy","query":"What specific, measurable KPIs will the NSW Independent Casino Commission use to evaluate the efficacy and embeddedness of Star Entertainment Group's multi-year \"renewal plan\" beyond the initial 14-day response period?"},{"label":"Financial Impact of Penalties","query":"How would a pecuniary penalty of up to $100m, combined with potential operational restrictions, impact Star Entertainment Group's projected NGR, EBITDA, and capital expenditure plans for the next fiscal year?"}],"footnotes":""},"categories":[16336,157,158],"tags":[23871],"class_list":["post-33523","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-australasia-news","category-business-news","category-slider-home","tag-the-star-entertainment-group"],"_links":{"self":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/33523","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/users\/176"}],"replies":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/comments?post=33523"}],"version-history":[{"count":2,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/33523\/revisions"}],"predecessor-version":[{"id":33535,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/33523\/revisions\/33535"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media\/25794"}],"wp:attachment":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media?parent=33523"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/categories?post=33523"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/tags?post=33523"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}