{"id":27741,"date":"2022-03-02T10:21:07","date_gmt":"2022-03-02T13:21:07","guid":{"rendered":"https:\/\/focusgn.com\/asia-pacific\/?p=27741"},"modified":"2026-04-23T10:51:29","modified_gmt":"2026-04-23T13:51:29","slug":"ilga-fines-pub-for-offering-customers-inducements-to-gamble","status":"publish","type":"post","link":"https:\/\/focusgn.com\/asia-pacific\/ilga-fines-pub-for-offering-customers-inducements-to-gamble","title":{"rendered":"ILGA fines pub for offering customers inducements to gamble"},"content":{"rendered":"\n

Liquor and Gaming New South Wales has fined the Rose and Crown Hotel in Parramatta AU$107,358 (US$77,360).<\/p>\n\n\n\n\n\n\n\n

Australia.-\u00a0The New South Wales Independent Liquor & Gaming Authority (ILGA)<\/a>\u00a0has reported that it has fined The Rose and Crown Hotel in Parramatta for offering incentives to its customers.\u00a0According to the regulator,\u00a0the pub’s staff borrowed money from safes and offered free drinks and cigarettes for people to keep them playing pokie machines.<\/p>\n\n\n\n

Staff also allowed credit and debit card withdrawals\u00a0<\/strong>of at least $145,000 from electronic money transfer machines in the pub in 2017 and 2018. <\/p>\n\n\n\n

Venue executive Samantha Glynn<\/strong>\u00a0had reported the venue to Liquor & Gaming NSW<\/strong> after being suspended for manipulating the poker machine payment system by altering the value of remaining credit tickets and creating fake tickets, allegedly stealing up to $400,000. Subsequent investigations uncovered several irregularities and referred the matter to the ILGA.<\/p>\n\n\n\n

The Rose and Crown was also found to have breached its licence by installing ATMs in gaming rooms. It failed to provide contact cards to players, displayed gambling-related signage and slot machines outside the hotel, and served alcohol and operated slot machines outside of stipulated trading hours on Good Friday.<\/p>\n\n\n\n

The regulator fined the venue\u2019s licensee RC One Pty AU$107,358 (US$77,360). Manager Paul Camkin <\/strong>was fined AU$10,000 and suspended for 12 months from being a licensee or being the approved manager of a hotel. Glynn had been sentenced to an 18-month intensive corrections order.<\/p>\n\n\n\n

ILGA’s authority chair Phil Crawford<\/a> said: “The hotel was essentially facilitating cash advances for gambling via a system of fake transactions, and this is an obvious risk for problem gambling.”<\/p>\n","protected":false},"excerpt":{"rendered":"

Liquor and Gaming New South Wales has fined the Rose and Crown Hotel in Parramatta AU$107,358 (US$77,360).<\/p>\n","protected":false},"author":176,"featured_media":16772,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"is_press_release":false,"is_interview":false,"is_opinion":false,"focusai_summary":"Liquor and Gaming New South Wales has levied a significant fine against The Rose and Crown Hotel for multiple regulatory breaches, including facilitating cash advances for gambling, offering player incentives, and operating outside stipulated hours. The enforcement action highlights critical failures in responsible gambling protocols, licensing compliance, and internal governance frameworks within the venue. This case underscores the regulator's commitment to upholding market integrity and consumer protection standards.","focusai_entities":"Liquor and Gaming New South Wales, New South Wales Independent Liquor & Gaming Authority (ILGA), The Rose and Crown Hotel, RC One Pty, Samantha Glynn, Paul Camkin, Phil Crawford","focusai_location":"Australia, New South Wales, Parramatta","focusai_target_profile":"ceo_executive (0.9), regulator (1.0), compliance_legal (1.0), operator_casino (0.9), payments_fraud_aml (0.95), investor_analyst (0.9), supplier_vendor (0.7), journalist_researcher (0.95)","focusai_suggestions":[{"label":"Regulatory Impact","query":"What specific enhancements to regulatory oversight or licensing conditions might ILGA implement following this high-profile enforcement action to prevent similar systemic failures?"},{"label":"Operator Risk Mitigation","query":"How can other licensed operators in New South Wales proactively review their internal controls and responsible gambling frameworks to identify and remediate vulnerabilities exposed by this case?"}],"footnotes":""},"categories":[16336,156],"tags":[23911],"class_list":["post-27741","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-australasia-news","category-regulation-news","tag-gambling-regulation"],"_links":{"self":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/27741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/users\/176"}],"replies":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/comments?post=27741"}],"version-history":[{"count":3,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/27741\/revisions"}],"predecessor-version":[{"id":27751,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/27741\/revisions\/27751"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media\/16772"}],"wp:attachment":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media?parent=27741"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/categories?post=27741"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/tags?post=27741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}