{"id":23969,"date":"2021-10-27T12:52:15","date_gmt":"2021-10-27T15:52:15","guid":{"rendered":"https:\/\/focusgn.com\/asia-pacific\/?p=23969"},"modified":"2026-04-23T14:23:17","modified_gmt":"2026-04-23T17:23:17","slug":"beteasy-fined-for-allowing-self-excluded-gambler-to-open-account","status":"publish","type":"post","link":"https:\/\/focusgn.com\/asia-pacific\/beteasy-fined-for-allowing-self-excluded-gambler-to-open-account","title":{"rendered":"BetEasy fined for allowing self-excluded gambler to open account"},"content":{"rendered":"\n<p>The Australian corporate bookmaker BetEasy has been fined AU$50,000 after the gambling regulatory body in the Northern Territory found it allowed a self-excluded gambler to open an account.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Australia.- The\u00a0<a rel=\"noreferrer noopener\" target=\"_blank\" href=\"https:\/\/focusgn.com\/asia-pacific\/australia-record-spend-on-poker-machines-in-northern-territory\">Northern Territory<\/a>\u00a0gambling regulator has fined BetEasy <strong>more than AU$50,000\u00a0<\/strong>after it allowed a self-excluded gambler to open a new account and lose nearly AU$720,000.\u00a0<\/p>\n\n\n\n<p>According to local media reports, the Northern Territory Racing Commission found<strong>\u00a0<\/strong>that <strong>in 2019 the gambler was contacted by one of the gambling operator\u2019s affiliates<\/strong>, John Dow, and offered a new account in his wife&#8217;s name.<\/p>\n\n\n\n<p>The <strong>regulator found that the company had violated two of its licensing conditions\u00a0<\/strong>and failed to ensure sufficient checks to identify gambling addiction.<\/p>\n\n\n\n<p><strong>See also:&nbsp;<\/strong><a target=\"_blank\" href=\"https:\/\/focusgn.com\/asia-pacific\/australia-study-finds-online-gambling-doubled-in-past-decade\" rel=\"noreferrer noopener\">Australia: study finds online gambling doubled in past decade<\/a><\/p>\n\n\n\n<p><strong>BetEasy claimed that John Dow was not an employee of BetEasy<\/strong> but an affiliate of the company, and that the operator cannot be held responsible for the establishment of new customer accounts and player losses.\u00a0According to reports,<strong>\u00a0<\/strong>the company and the customer reached a private agreement on their dispute in April 2021.<\/p>\n\n\n\n<p>The Northern Territory Racing Commission has<strong> issued two fines<\/strong>\u00a0against BetEasy. The first is related to the Commission\u2019s 2016 Code of Conduct for Responsible Online Gambling, also known as the RG Code. This violation resulted in a fine of AU$26,860 (US$20,100).\u00a0<\/p>\n\n\n\n<p>In addition, the regulator concluded that the operator did not comply with the terms and conditions related to the use of accounts by third parties. This resulted in an additional A$26,860 (US$20,100) fine.<\/p>\n\n\n\n<p>The regulator said <strong>BetEasy may have violated another condition of its licence<\/strong>, related to setting up related account opening procedures and systems and customer identification to meet effective anti-money laundering rules.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Australian corporate bookmaker BetEasy has been fined AU$50,000 after the gambling regulatory body in the Northern Territory found it allowed a self-excluded gambler to open an account.<\/p>\n","protected":false},"author":176,"featured_media":22841,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"is_press_release":false,"is_interview":false,"is_opinion":false,"focusai_summary":"Australian corporate bookmaker BetEasy has been fined AU$50,000 by the Northern Territory Racing Commission for allowing a self-excluded gambler to open an account via an affiliate, resulting in significant losses. The penalties stem from violations of responsible gambling codes, third-party account terms, and potential deficiencies in AML procedures and customer identification. This case underscores critical issues in affiliate liability and operator compliance with B2C licensing conditions.","focusai_entities":"BetEasy, John Dow, Northern Territory Racing Commission","focusai_location":"Australia, Northern Territory","focusai_target_profile":"ceo_executive (0.9), regulator (1.0), compliance_legal (1.0), operator_casino (0.9), affiliate_publisher (0.9), product_ux (0.7), tech_data (0.8), marketing_crm (0.8), payments_fraud_aml (0.9), investor_analyst (0.8), supplier_vendor (0.7), journalist_researcher (0.9)","focusai_suggestions":[{"label":"Affiliate Liability Frameworks","query":"What specific contractual and operational governance frameworks are operators implementing to mitigate regulatory exposure stemming from affiliate non-compliance with responsible gambling and AML protocols?"},{"label":"Self-Exclusion System Integrity","query":"How are operators enhancing their B2C licensing and platform technologies to ensure the integrity of self-exclusion databases across all acquisition channels, including those managed by third-party affiliates?"}],"footnotes":""},"categories":[16336,156],"tags":[229,23911],"class_list":["post-23969","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-australasia-news","category-regulation-news","tag-gambling","tag-gambling-regulation"],"_links":{"self":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/23969","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/users\/176"}],"replies":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/comments?post=23969"}],"version-history":[{"count":2,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/23969\/revisions"}],"predecessor-version":[{"id":23983,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/23969\/revisions\/23983"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media\/22841"}],"wp:attachment":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media?parent=23969"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/categories?post=23969"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/tags?post=23969"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}