James Sullivan, gaming product manager, has said the company\u2019s responsible service of gaming (RSG) team had no input on purchasing decisions.<\/p>\n\n\n\n\n\n\n\n
Australia.-\u00a0Western Australia\u2019s Royal Commission<\/strong>\u00a0has heard\u00a0<\/strong>that\u00a0Crown Perth’s RSG team wasn’t aware of poker machine purchases<\/strong>, nor of monthly data highlighting the top spenders on\u00a0electronic gaming machines.<\/strong><\/p>\n\n\n\n James Sullivan<\/strong>, gaming product manager, said this information was only transferred to the gaming machine department of Crown Perth.<\/p>\n\n\n\n According to Perth Now, Sullivan was asked if he thought the RSG team should have been informed on\u00a0which customers were spending the most money<\/strong>\u00a0in the casino to make sure that they were not suffering from gambling-related harm.<\/p>\n\n\n\n Sullivan answered that he wasn’t sure but admitted that data might have been of interest. He was also asked if he consulted the RSG team regarding the purchase of poker machines. He said that the RSG team wasn’t involved in purchasing decisions.<\/p>\n\n\n\n According to current laws, Crown Perth is the only venue allowed to operate the so-called pokies<\/strong> in the state of Western Australia. <\/p>\n\n\n\n The inquiry has heard that\u00a0Crown Perth<\/a>\u00a0approved credit for Australian and international gamblers\u00a0<\/strong>despite this being prohibited under WA laws.<\/p>\n\n\n\n It also emerged that\u00a0Simon Pan<\/strong>, a brothel owner who was being investigated for human trafficking, was able enter\u00a0Crown Perth 29 times<\/strong>\u00a0after being banned from Crown Melbourne. Lonnie Bossi<\/strong>, Crown Perth chief executive, said information between the two casinos could not be shared until recently.<\/p>\n\n\n\n Bossi is also being investigated as\u00a0he was a signatory on the Riverbank bank account<\/strong>\u00a0that, according to the\u00a0Bergin inquiry<\/a>, was linked to money laundering.<\/p>\n\n\n\n Paul Evans<\/a>, GWC\u2019s lawyer, said that although the Western Australian Royal Commission<\/a> into Crown Perth will continue until March 2022<\/strong>, the gaming regulator may call on Racing and Gaming Minister Reece Whitby to cancel Crown\u2019s licence before the ending of the inquiry.<\/p>\n\n\n\n Evans said: \u201cThe GWC will not necessarily await these conclusions <\/strong>if matters disclosed give rise to a need to take action immediately.\u201d<\/p>\n\n\n\n The WA Royal Commission was expected to deliver a final report by November 14 <\/strong>but Western Australia Premier Mark McGowan said: \u201cThe state government believes that public interest will be best served if the Perth casino Royal Commission has sufficient time to produce its final report.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":" James Sullivan, gaming product manager, has said the company\u2019s responsible service of gaming (RSG) team had no input on purchasing decisions.<\/p>\n","protected":false},"author":176,"featured_media":20056,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"is_press_release":false,"is_interview":false,"is_opinion":false,"focusai_summary":"The Western Australia Royal Commission has uncovered significant governance and compliance failures at Crown Perth, including the RSG team's lack of involvement in poker machine purchases and high-spender data, and the provision of prohibited gambling credit. These revelations, alongside ongoing investigations into potential money laundering and access by banned individuals, could lead to an early cancellation of Crown Perth's casino licence by the gaming regulator.","focusai_entities":"James Sullivan, Crown Perth, Crown Melbourne, Simon Pan, Lonnie Bossi, Paul Evans, GWC, Reece Whitby, Mark McGowan","focusai_location":"Australia, Western Australia, Perth, Melbourne","focusai_target_profile":"ceo_executive (1.0), regulator (1.0), compliance_legal (1.0), operator_casino (0.9), product_ux (0.7), tech_data (0.7), payments_fraud_aml (0.9), investor_analyst (1.0), supplier_vendor (0.7), journalist_researcher (1.0)","focusai_suggestions":[{"label":"Licence Revocation Impact","query":"What are the immediate financial and operational implications for Crown Resorts if the Western Australian gaming regulator proceeds with an early cancellation of Crown Perth's casino licence?"},{"label":"RSG Data Integration","query":"How can operators effectively integrate RSG team insights and high-spender data into gaming product development and operational decision-making to enhance responsible gambling frameworks?"}],"footnotes":""},"categories":[16336,28,158],"tags":[14657,23907],"class_list":["post-21295","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-australasia-news","category-casino-news","category-slider-home","tag-crown-resorts","tag-land-based-casino"],"_links":{"self":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/21295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/users\/176"}],"replies":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/comments?post=21295"}],"version-history":[{"count":3,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/21295\/revisions"}],"predecessor-version":[{"id":21303,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/21295\/revisions\/21303"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media\/20056"}],"wp:attachment":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media?parent=21295"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/categories?post=21295"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/tags?post=21295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Crown Perth provided credit for gambling<\/strong><\/h2>\n\n\n\n
Crown Perth could lose casino licence before the end of the Royal Commission<\/strong><\/h2>\n\n\n\n