{"id":12103,"date":"2020-11-25T21:13:18","date_gmt":"2020-11-25T21:13:18","guid":{"rendered":"https:\/\/focusgn.com\/asia-pacific\/?p=12103"},"modified":"2026-04-23T23:45:32","modified_gmt":"2026-04-24T02:45:32","slug":"alphonic-technology-signs-service-partnership-with-itl-in-southeast-asia","status":"publish","type":"post","link":"https:\/\/focusgn.com\/asia-pacific\/alphonic-technology-signs-service-partnership-with-itl-in-southeast-asia","title":{"rendered":"Alphonic Technology signs service partnership with ITL in Southeast Asia"},"content":{"rendered":"\n

Innovative Technology has established a service partnership with Asia-based automated cash handling solutions provider Alphonic Technology.<\/p>\n\n\n\n\n\n\n\n

Innovative Technology Ltd has entered into a service partnership with Alphonic Technology, a trusted provider of reliable automated cash handling solutions based in Kuala Lumpur, Malaysia. <\/p>\n\n\n\n

Alphonic Technology service and repair cash validation machines for various industries such as amusement, transportation, gaming and retail and kiosk.<\/p>\n\n\n\n

Kravitz Liew, Business Development Manager for Southeast Asia commented: \u201cWe have been working closely with Alphonic for a number of years now, so I am pleased to have formally agreed this service partnership with them.<\/p>\n\n\n\n

“Koo Yee Kit, MD for Alphonic, has a long-standing relationship with Innovative and brings extensive industry knowledge to the partnership. Southeast Asia is a key growth area for us, and we plan to expand our presence across the region in collaboration with our partners. <\/p>\n\n\n\n

“We will work with Alphonic to fully support our retail and kiosk customers and they will provide local servicing and repair in Malaysia and beyond. Liaising closely with my colleague Siwakorn (M) Kanvisetsri our Customer Support Engineer based in Thailand we can coordinate support and technical assistance for our complete automated cash handling solutions.<\/p>\n\n\n\n

“Currently Alphonic carry out servicing for our products and organise repairs for Malaysia and surrounding areas. They have completed ITL product training for the NV9, NV11, CBA9, CBA11 and BV20 cash validation products which also included ITL Manager & dataset update training.\u201d<\/p>\n\n\n\n

ITL has recently rolled out the CBA9 bill acceptor,\u00a0designed specifically for Southeast Asia, in various regions including Malaysia<\/a><\/em><\/strong>. The market-leading, field-proven banknote validator is expected to prove popular in the region with its high acceptance rate for the Malaysian Ringgit.<\/p>\n\n\n\n

Koo Yee Kit, Managing Director of Aphonic Technology, said: \u201cWe are really proud to be a service partner for ITL and support some of their key validation products that are perfect for the retail and kiosk sectors in the region. <\/p>\n\n\n\n

“We give a local, speedy and efficient service and a fast turnaround to ensure waiting time is reduced, keeping machines operational and fully serviced. I have successfully collaborated with Innovative for many years now and I look forward to capitalising on this service partnership in the coming months and years to strengthen our relationship even further.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

Innovative Technology has established a service partnership with Asia-based automated cash handling solutions provider Alphonic Technology.<\/p>\n","protected":false},"author":2,"featured_media":12105,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"is_press_release":false,"is_interview":false,"is_opinion":false,"focusai_summary":"Innovative Technology has formalized a service partnership with Malaysia-based Alphonic Technology to enhance local support for its automated cash handling solutions across Southeast Asia. This strategic alliance aims to bolster ITL's market presence and operational efficiency in key growth verticals, including gaming and retail, by providing localized servicing and repair capabilities.","focusai_entities":"Innovative Technology Ltd, Alphonic Technology, Kravitz Liew, Koo Yee Kit, Siwakorn (M) Kanvisetsri","focusai_location":"Kuala Lumpur, Malaysia, Southeast Asia, Thailand","focusai_target_profile":"ceo_executive (0.9), operator_casino (0.8), tech_data (0.7), payments_fraud_aml (0.75), investor_analyst (0.9), supplier_vendor (0.9), journalist_researcher (0.85)","focusai_suggestions":[{"label":"SE Asia Market Impact","query":"What specific market share objectives does Innovative Technology aim to achieve in Southeast Asia through this formalized service partnership, particularly within the gaming and retail verticals?"},{"label":"Operational Efficiency Metrics","query":"How will this partnership with Alphonic Technology be measured in terms of improved service level agreements (SLAs) and reduced machine downtime for operators in Malaysia and the broader Southeast Asian region?"}],"footnotes":""},"categories":[157,16333],"tags":[226],"class_list":["post-12103","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-news","category-south-east-asia-news","tag-malaysia"],"_links":{"self":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/12103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/comments?post=12103"}],"version-history":[{"count":2,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/12103\/revisions"}],"predecessor-version":[{"id":12124,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/posts\/12103\/revisions\/12124"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media\/12105"}],"wp:attachment":[{"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/media?parent=12103"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/categories?post=12103"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/focusgn.com\/asia-pacific\/wp-json\/wp\/v2\/tags?post=12103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}