AGCO fines Betty Gaming CA$120,000 over underage gambling failures
The Ontario regulator penalised the online casino operator after 23 underage individuals created accounts.
Canada.- The Alcohol and Gaming Commission of Ontario (AGCO) has fined online casino operator Betty Gaming CA$ 120,000 for failures in its age-verification and player eligibility controls. The regulator said the operator allowed 23 underage individuals to create gambling accounts on Betty.ca.
The AGCO was notified in November 2025 that Betty Gaming had identified a vulnerability in its age-restriction and player eligibility systems. In nine cases, users under the age of 19 were also able to deposit funds and gamble on the platform, while another 14 created accounts but did not deposit money.
AGCO highlights operator responsibility
Ontario’s gaming standards require operators to maintain effective safeguards against underage access and verify player eligibility before accounts are created. “The legal age requirement is one of the most basic and important safeguards in Ontario’s regulated gaming market,” said Dr. Karin Schnarr, CEO and Registrar of the AGCO. “Young people must not be able to create accounts, deposit money, or gamble online”.
Betty Gaming has the right to appeal the Registrar’s decision within 15 days before the Licence Appeal Tribunal (LAT), an independent adjudicative body within Tribunals Ontario.
Last month, the AGCO ordered Great Canadian Entertainment (GCE) to pay a $170,000 penalty after a compliance audit of Pickering Casino Resort. The operator failed to adequately identify, assess, and monitor high-risk patrons and report suspicious activity, including potential money laundering indicators.
