{"id":17965,"date":"2026-02-11T13:23:07","date_gmt":"2026-02-11T16:23:07","guid":{"rendered":"https:\/\/focusgn.com\/africa\/?p=17965"},"modified":"2026-04-19T09:04:53","modified_gmt":"2026-04-19T12:04:53","slug":"from-industry-insights-to-marketing-product-softswiss-shares-in-house-experience-at-techisland","status":"publish","type":"post","link":"https:\/\/focusgn.com\/africa\/from-industry-insights-to-marketing-product-softswiss-shares-in-house-experience-at-techisland","title":{"rendered":"From industry insights to marketing product: SOFTSWISS shares in-house experience at Techisland"},"content":{"rendered":"\n<p>Valentina Bagniya explained how a research-driven product can go beyond thought leadership, becoming a practical marketing tool that strengthens brand authority and supports sales conversations.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Press release.-&nbsp;<a href=\"https:\/\/focusgn.com\/africa\/softswiss-game-aggregator-wins-at-sigma-eurasia-2026\" target=\"_blank\" rel=\"noreferrer noopener\">SOFTSWISS<\/a>&nbsp;took part in&nbsp;<strong>TechIsland\u2019s 7th MarComms Community Meetup<\/strong>&nbsp;in Cyprus. During the meetup,&nbsp;<strong>Valentina Bagniya<\/strong>, CMO at SOFTSWISS, shared how the company\u2019s flagship initiative, the iGaming Trends Report, has evolved into a full-scale product built and scaled by the in-house marketing team.<\/p>\n\n\n\n<p>Using&nbsp;<a href=\"https:\/\/focusgn.com\/africa\/softswiss-shares-exclusive-insights-from-upcoming-2026-igaming-trends-report-marketing-trends\" target=\"_blank\" rel=\"noreferrer noopener\">iGaming Trends<\/a>&nbsp;as a case study, Valentina Bagniya explained how a research-driven product can go beyond thought leadership, becoming a practical marketing tool that strengthens brand authority and supports sales conversations.<\/p>\n\n\n\n<p>This perspective naturally fed into the panel discussion&nbsp;<strong>&#8216;The Marketing Team Mix: Balancing In-House and Agency Partnerships,&#8217;<\/strong>&nbsp;where leaders from tech companies, alongside&nbsp;<strong>global and local agencies<\/strong>, discussed how organisations are reshaping their marketing structures. The discussion highlighted the shift from full-service agency reliance towards stronger in-house capabilities, while agencies continue to deliver value through specialised expertise, strategic bursts, and multi-market execution.<\/p>\n\n\n\n<p>The panel, moderated by&nbsp;<strong>Evgeny Kozlov<\/strong>, Regional Marketing Manager at&nbsp;<strong>Aleph Group<\/strong>, featured:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Valentina Bagniya<\/strong>, chief marketing officer at\u00a0<strong>SOFTSWISS<\/strong><\/li>\n\n\n\n<li><strong>Nikolay Kozlov<\/strong>, CMO at&nbsp;<strong>Wargaming<\/strong><\/li>\n\n\n\n<li><strong>Rebecca Theodorou<\/strong>, managing director &amp; head of communications Action 360x at\u00a0<strong>Action Global Communications<\/strong><\/li>\n\n\n\n<li><strong>Pietra Flouri<\/strong>, general manager at\u00a0<strong>Thinkbloom<\/strong><\/li>\n\n\n\n<li><strong>Olga Loktionova<\/strong>, representative of\u00a0<strong>SPORTSOFT<\/strong>\u00a0and PR director of\u00a0<strong>CAPSBOLD Creative Marketing Agency<\/strong><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/focusgn.com\/africa\/wp-content\/uploads\/sites\/7\/2026\/02\/SOFTSWISS-_Techisland3-900x600.jpg\" alt=\"SOFTSWISS team.\" class=\"wp-image-18008\" srcset=\"https:\/\/focusgn.com\/africa\/wp-content\/uploads\/sites\/7\/2026\/02\/SOFTSWISS-_Techisland3-900x600.jpg 900w, https:\/\/focusgn.com\/africa\/wp-content\/uploads\/sites\/7\/2026\/02\/SOFTSWISS-_Techisland3-600x400.jpg 600w, https:\/\/focusgn.com\/africa\/wp-content\/uploads\/sites\/7\/2026\/02\/SOFTSWISS-_Techisland3-300x200.jpg 300w, https:\/\/focusgn.com\/africa\/wp-content\/uploads\/sites\/7\/2026\/02\/SOFTSWISS-_Techisland3.jpg 1200w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure>\n<\/div>\n\n\n<p>Together, the panellists represented a broad spectrum of marketing models across the tech, igaming, and gaming industries, offering a practical view of how companies balance speed, ownership, and brand intimacy in-house while partnering with agencies for scale and specialised expertise.<\/p>\n\n\n\n<p>Commenting on the meetup,&nbsp;<strong>Valentina Bagniya<\/strong>, CMO at SOFTSWISS, said: &#8216;Marketing teams are being rebuilt around speed, ownership, and closeness to the business. The most sustainable results come when core capabilities stay in-house, and agencies are used as strategic partners where their expertise creates real value.&#8217;<\/p>\n\n\n\n<p>One of the main topics of the Q&amp;A session was AI\u2019s role as the third key player in today\u2019s marketing team mix. The panellists shared how they already work with AI in practice, and how it is reshaping collaboration between in-house teams and agencies. Valentina Bagniya also spoke about SOFTSWISS\u2019 approach following the appointment of&nbsp;<strong>Denis Romanovskiy as Chief AI Officer (CAIO)<\/strong>, and highlighted the rollout of the company\u2019s&nbsp;<strong>enterprise AI platform<\/strong>&nbsp;designed to securely scale AI automation by connecting AI capabilities with corporate tools and data.<\/p>\n\n\n\n<p>In 2025,&nbsp;SOFTSWISS\u2019s marketing team was recognised as&nbsp;<strong>&#8216;Best Marketing Team&#8217;<\/strong>&nbsp;at the&nbsp;<strong>EGR Marketing &amp; Innovation Awards<\/strong>, reflecting the company\u2019s ongoing investment in building strong internal marketing capabilities and long-term brand assets.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Valentina Bagniya explained how a research-driven product can go beyond thought leadership, becoming a practical marketing tool that strengthens brand authority and supports sales conversations.<\/p>\n","protected":false},"author":2395,"featured_media":18007,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"is_press_release":true,"is_interview":false,"is_opinion":false,"focusai_summary":"SOFTSWISS showcased its strategic marketing approach at TechIsland's MarComms Meetup, highlighting how its iGaming Trends Report functions as a research-driven product to bolster brand authority and sales. The discussion emphasized the industry shift towards robust in-house marketing capabilities, complemented by agencies for specialized expertise, and the increasing integration of AI in marketing operations. This includes SOFTSWISS's appointment of a Chief AI Officer and the rollout of an enterprise AI platform.","focusai_entities":"SOFTSWISS, TechIsland, Valentina Bagniya, Aleph Group, Evgeny Kozlov, Wargaming, Nikolay Kozlov, Action Global Communications, Rebecca Theodorou, Thinkbloom, Pietra Flouri, SPORTSOFT, CAPSBOLD Creative Marketing Agency, Olga Loktionova, Denis Romanovskiy, EGR Marketing & Innovation Awards","focusai_location":"Cyprus","focusai_target_profile":"ceo_executive (0.9), operator_casino (0.7), tech_data (0.9), marketing_crm (1.0), investor_analyst (0.8), supplier_vendor (1.0), journalist_researcher (0.9)","focusai_suggestions":[{"label":"AI's Impact on Marketing","query":"How will SOFTSWISS's enterprise AI platform and Chief AI Officer appointment specifically enhance B2B client acquisition and retention metrics, and what governance frameworks are being established for data privacy and ethical AI use?"},{"label":"In-house vs. Agency ROI","query":"What specific KPIs does SOFTSWISS utilize to measure the ROI of its in-house marketing capabilities versus specialized agency partnerships, particularly in multi-market execution and brand authority development?"}],"footnotes":""},"categories":[60616,60018],"tags":[2279],"class_list":["post-17965","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-emea","category-partner-news","tag-softswiss","press-release"],"_links":{"self":[{"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/posts\/17965","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/users\/2395"}],"replies":[{"embeddable":true,"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/comments?post=17965"}],"version-history":[{"count":7,"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/posts\/17965\/revisions"}],"predecessor-version":[{"id":18014,"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/posts\/17965\/revisions\/18014"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/media\/18007"}],"wp:attachment":[{"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/media?parent=17965"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/categories?post=17965"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/tags?post=17965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}