{"id":17462,"date":"2026-02-02T11:32:54","date_gmt":"2026-02-02T14:32:54","guid":{"rendered":"https:\/\/focusgn.com\/africa\/?p=17462"},"modified":"2026-04-19T09:21:24","modified_gmt":"2026-04-19T12:21:24","slug":"softswiss-and-kingmakers-at-ice-barcelona-2026-scaling-across-african-markets","status":"publish","type":"post","link":"https:\/\/focusgn.com\/africa\/softswiss-and-kingmakers-at-ice-barcelona-2026-scaling-across-african-markets","title":{"rendered":"SOFTSWISS and KingMakers at ICE Barcelona 2026: Scaling across African markets"},"content":{"rendered":"\n<p>SOFTSWISS Chief Business Development Officer Olga Resiga and KingMakers CEO Ronnie Whelan discussed sustainable expansion strategies and player behaviour in African markets during a fireside chat at ICE Barcelona 2026.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Press release.- At ICE Barcelona 2026,\u00a0<a href=\"https:\/\/focusgn.com\/africa\/softswiss-launches-notification-center-to-strengthen-player-communication-and-retention\" target=\"_blank\" rel=\"noreferrer noopener\">SOFTSWISS<\/a>\u00a0contributed to a fireside chat on scaling businesses in\u00a0<strong>African igaming markets<\/strong>.\u00a0<strong>Olga Resiga<\/strong>, chief business development officer at SOFTSWISS, and<strong>\u00a0Ronnie Whelan<\/strong>, CEO of KingMakers, discussed how operators can expand sustainably across different African jurisdictions by adapting product strategy to local player behaviour, building retention-first mechanics for low-stakes audiences, and staying agile in regulatory compliance.<\/p>\n\n\n\n<p>During the discussion, Ronnie Whelan highlighted that Africa offers strong growth potential thanks to rising smartphone use, better mobile connectivity, and a young, digitally engaged audience. However, he stressed that operators cannot apply a single approach across all markets. Success depends on understanding how local players behave.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/focusgn.com\/africa\/wp-content\/uploads\/sites\/7\/2026\/02\/SOFTSWISS-and-KingMakers-at-ICE-Barcelona-2-900x600.jpg\" alt=\"\" class=\"wp-image-17464\" srcset=\"https:\/\/focusgn.com\/africa\/wp-content\/uploads\/sites\/7\/2026\/02\/SOFTSWISS-and-KingMakers-at-ICE-Barcelona-2-900x600.jpg 900w, https:\/\/focusgn.com\/africa\/wp-content\/uploads\/sites\/7\/2026\/02\/SOFTSWISS-and-KingMakers-at-ICE-Barcelona-2-600x400.jpg 600w, https:\/\/focusgn.com\/africa\/wp-content\/uploads\/sites\/7\/2026\/02\/SOFTSWISS-and-KingMakers-at-ICE-Barcelona-2-300x200.jpg 300w, https:\/\/focusgn.com\/africa\/wp-content\/uploads\/sites\/7\/2026\/02\/SOFTSWISS-and-KingMakers-at-ICE-Barcelona-2.jpg 1200w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure>\n<\/div>\n\n\n<p>Commenting on the discussion, Olga Resiga, chief business development officer at SOFTSWISS, said: \u201cAlthough the market is largely shaped by low-stakes players, success comes from managing large player volumes through personalised strategies. This requires deep player analytics, precise bonus management, and personalised marketing mechanics applied at scale. This is exactly where SOFTSWISS focuses its efforts<strong>&nbsp;<\/strong>\u2013 helping operators combine volume, efficiency, and sustainable growth through technology and expertise.\u201d<\/p>\n\n\n\n<p>The speakers explored the differences in player preferences. For example, Nigeria leans towards sports betting, while South Africa favours casino games. To succeed, operators must adapt their product mix, gamification, and retention strategies. Regulation and compliance were other key topics. Ronnie Whelan noted that in the evolving regulatory frameworks across Africa, cooperation with local authorities is essential. Operators must build systems that can adapt to regulatory changes while protecting players.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/focusgn.com\/africa\/wp-content\/uploads\/sites\/7\/2026\/02\/SOFTSWISS-and-KingMakers-at-ICE-Barcelona-3-900x600.jpg\" alt=\"\" class=\"wp-image-17465\" srcset=\"https:\/\/focusgn.com\/africa\/wp-content\/uploads\/sites\/7\/2026\/02\/SOFTSWISS-and-KingMakers-at-ICE-Barcelona-3-900x600.jpg 900w, https:\/\/focusgn.com\/africa\/wp-content\/uploads\/sites\/7\/2026\/02\/SOFTSWISS-and-KingMakers-at-ICE-Barcelona-3-600x400.jpg 600w, https:\/\/focusgn.com\/africa\/wp-content\/uploads\/sites\/7\/2026\/02\/SOFTSWISS-and-KingMakers-at-ICE-Barcelona-3-300x200.jpg 300w, https:\/\/focusgn.com\/africa\/wp-content\/uploads\/sites\/7\/2026\/02\/SOFTSWISS-and-KingMakers-at-ICE-Barcelona-3.jpg 1200w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure>\n<\/div>\n\n\n<p>Ronnie Whelan, CEO of KingMakers, shared: \u201cAfrican markets offer strong growth potential, but they reward focus and discipline. Operators need to understand each market on its own terms. That\u2019s the only way to build products that genuinely fit local players. Discussions like this are valuable because they move the conversation beyond headlines and into practical execution.\u201d<\/p>\n\n\n\n<p>Whelan also views crypto and stablecoins as worth exploring and potentially valuable, provided operators adopt them responsibly.<\/p>\n\n\n\n<p>These themes extend beyond Africa and are explored in greater depth in the\u00a0<a href=\"https:\/\/focusgn.com\/africa\/softswiss-shares-exclusive-insights-from-upcoming-2026-igaming-trends-report-marketing-trends\" target=\"_blank\" rel=\"noreferrer noopener\">2026 iGaming Trends<\/a>\u00a0report by SOFTSWISS, which covers global market dynamics including regulation, AI adoption, betting formats, cybersecurity, and responsible gambling.<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"iGB@ICE 2026: KingMakers\u2019 vision of the African Market with Ronnie Whelan\" width=\"625\" height=\"352\" src=\"https:\/\/www.youtube.com\/embed\/3DIxVRzAJGE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>SOFTSWISS Chief Business Development Officer Olga Resiga and KingMakers CEO Ronnie Whelan discussed sustainable expansion strategies and player behaviour in African markets during a fireside chat at ICE Barcelona 2026.<\/p>\n","protected":false},"author":176,"featured_media":17463,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"is_press_release":true,"is_interview":false,"is_opinion":false,"focusai_summary":"At ICE Barcelona 2026, SOFTSWISS and KingMakers executives discussed sustainable iGaming expansion in African markets. The focus was on adapting product strategies to diverse local player behaviors, implementing retention-first mechanics for low-stakes audiences, and navigating evolving regulatory frameworks. Key insights included leveraging player analytics for personalized strategies and the potential of crypto, while emphasizing market-specific approaches.","focusai_entities":"SOFTSWISS, KingMakers, Olga Resiga, Ronnie Whelan","focusai_location":"Barcelona, Africa, Nigeria, South Africa","focusai_target_profile":"ceo_executive (0.95), regulator (0.9), compliance_legal (0.9), operator_casino (1.0), affiliate_publisher (0.7), product_ux (0.9), tech_data (0.85), marketing_crm (0.9), payments_fraud_aml (0.7), investor_analyst (0.95), supplier_vendor (0.9), journalist_researcher (0.9)","focusai_suggestions":[{"label":"Africa Market Entry","query":"What specific regulatory compliance challenges and governance frameworks must iGaming operators prioritize when entering diverse African jurisdictions, and how do these differ by region?"},{"label":"Player Retention Strategies","query":"Beyond personalized marketing, what advanced player analytics and gamification mechanics are proving most effective for retaining low-stakes audiences in African iGaming verticals?"}],"footnotes":""},"categories":[60018],"tags":[2279],"class_list":["post-17462","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-partner-news","tag-softswiss","press-release"],"_links":{"self":[{"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/posts\/17462","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/users\/176"}],"replies":[{"embeddable":true,"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/comments?post=17462"}],"version-history":[{"count":1,"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/posts\/17462\/revisions"}],"predecessor-version":[{"id":17466,"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/posts\/17462\/revisions\/17466"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/media\/17463"}],"wp:attachment":[{"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/media?parent=17462"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/categories?post=17462"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/focusgn.com\/africa\/wp-json\/wp\/v2\/tags?post=17462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}