Mauritius’ Lottotech presents responsible gaming strategy at World Lottery Summit
The Mauritius operator was invited by the WLA to present its approach, which centres on young adult protection, age verification and retailer training.
Key takeaways:
- Lottotech presented its ‘Playing the Long Game’ responsible gaming strategy at the World Lottery Summit 2026 in Sydney.
- The World Lottery Association (WLA) invited the Mauritius operator to share its experience.
- Deputy CEO Shaun Kim represented Lottotech in the ‘Responsible Gaming – Young Adults’ session.
- The approach rests on three principles: staying relevant, respecting players’ choices and building trust.
Mauritius.- Mauritius’ Lottotech has set out its responsible gaming strategy at the World Lottery Summit 2026 in Sydney, where it was invited by the World Lottery Association (WLA) to share its experience. Deputy CEO Shaun Kim presented the operator’s ‘Playing the Long Game’ approach during a session focused on responsible gaming among young adults. The operator said young adults should be understood as a generation rather than viewed as a commercial target.
The strategy is built around three principles: staying relevant, respecting players’ choices and building trust. Lottotech said it is changing how it explains its games rather than increasing commercial pressure on players.
The operator outlined several measures supporting its approach, including prohibiting sales to under-18s, displaying regular reminders on retail terminals encouraging retailers to verify players’ ages and providing training across its entire retail network.
“Responsible gaming is not a separate project for us. It guides the design of our games, the training of our retailers, and our communication with players,” Lottotech said.
The ‘Responsible Gaming – Young Adults’ session also featured Sarah Taylor of Hoosier Lottery, who chairs the WLA’s Corporate Social Responsibility Committee, Lisa Couperus of the Responsible Gambling Council, Lissa Mencía of Loto Honduras and Ronald Cho of OpenBet.
Lottotech thanked the WLA for the opportunity to share its responsible gaming approach with the international lottery industry.
Frequently asked questions (FAQs)
- What is Lottotech’s ‘Playing the Long Game’ strategy? It is Lottotech’s responsible gaming approach, built on three principles: staying relevant, respecting players’ choices and building trust. It focuses on how games are explained to young adults rather than on increasing commercial pressure.
- How does Lottotech check the age of players? Lottotech prohibits sales to under-18s. Its retail terminals display regular reminders prompting retailers to carry out age verification checks, and the operator provides training across its retail network.
- Who presented Lottotech’s strategy at the World Lottery Summit 2026? Deputy CEO Shaun Kim represented Lottotech. He took part in the ‘Responsible Gaming – Young Adults’ session in Sydney after the World Lottery Association invited the operator to share its experience.
